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OpinionWell
Rank
15th
Out of 165

Royal Hawaiian

Average Price: $377  
 
Hotel Class:
2259 Kalakaua Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 6 of 17
Average review rating: 4.53
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (9) , Travelocity (4) , TripAdvisor (581) , YahooTravel (67)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Awful
Appears in 10 comments. 
The following words were used in comments with Awful:
bad (2)   beach (3)   breakfast (3)   good (2)   guest (3)   hotel (4)   management (3)   much (2)   not (4)   pretty (2)   rock (2)   room (3)   well (2)    
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1. Then at breakfast he recieves continental breakfast and what has happened at the four other Starwood hotels is that if you decide to order off the menu - points are either added to your account or there is a price cut- but again it's s big aloha but NO from this Starwood management - As my partner says its lot the cost as much as it is a complete departure from the yes yes yes / the brand was built on and a standard that is very well in place at other locations- all it takes is one bad apple as they say well Royal management ALOHA also means GOODBYE-I M not even going to go on to the fact that this has all been going on sandwiched between outrigger hotel construction and a beach basically shut down because of beach refurbishment / yes a week that should have been spent making sure guests were treated even more sensitively because of these inconveniences is a lost opportunity by this property- Ok good points are THE STAFF they all do an outstanding job fielding complaints by hotel guests - of you think we are alone trust me we are not- I suppose the management considers this weeks guests expendable in the scheme of things - Pretty hotel - pretty awful Planning and execution by the property-If you read my other reviews I try and be fair - I am not angry just really sad that a week that my partner had wanted to share and wow me/us with has been a major dissappintment/Ps I am Writting this on my iPhone on a beach at a Wyndham property sorry for the typos - Aloha .
"What a way to ruin a hotel brand- " Read full review on TripAdvisor   4/23/2012 Vote      
2. We were in a cheaper room (read first paragraph) but my boys were in awe and ran around like rock-stars putting on the robes and slippers (yes, they are still there).
"Felt special - VERY impressed! " Read full review on TripAdvisor   12/24/2011 Vote      
3. Our breakfast service was awful although the food was good.
"A weekend at the Royal " Read full review on TripAdvisor   12/22/2011 Vote      
4. We wanted to have the window open all of the time but the music was just awful (not Hawaiian, bad old rock and pop).
"Excellent stay " Read full review on TripAdvisor   12/1/2011 Vote      
5. Checkin is just awful.
"You can't always go home... " Read full review on TripAdvisor   11/29/2011 Vote      
6. We were in awe because the room was so much more beautiful than we had expected.
"Beautiful lush & historic property, excellent hospitality, a dream vacation " Read full review on TripAdvisor   11/23/2011 Vote      
7. The Royal Hawaiian was awful.
"This Is Not a Luxury Hotel " Read full review on TripAdvisor   1/10/2011 Vote      
8. Tub was maybe 3 feet long, ZERO counter space for your stuff, dark , just an awful feel to it.
"Nice hotel but rooms vary. Service average. View spectacular. " Read full review on TripAdvisor   7/25/2009 Vote      
9. It was small, dirty and the lighting was awful.
"Great Location, poor room " Read full review on YahooTravel   8/23/2006 Vote      
10. However, our room was awful.
"Great Location, poor room " Read full review on YahooTravel   8/23/2006 Vote      
   
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