Pointe South Mountain Resort, Phoenix, Unfortunate

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unfortunate

Appears in 19 comments.

The following words were used in comments with Unfortunate:
airport (2) food (2) hotel (4) night (2) not (5) park (3) problem (2) resort (2) room (2) service (2) water (5)

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1. unfortunately, I did not get to visit the water park but the grounds were beautiful.

"The staff truly cater to the guests " Read full review on TripAdvisor 4/16/2012 Vote

2. unfortunately they don't let you bring in outside food.

"great family place " Read full review on TripAdvisor 4/5/2012 Vote

3. The hall ways are very dark at night and I actually saw some dirty room service trays sit in the outdoor corridors for 12-18 hours, which unfortunately allows the birds and other critters to get at them and really make a mess of things.

"Four Diamonds??? Not in my book! " Read full review on TripAdvisor 3/28/2012 Vote

4. unfortunately this was the best meal we would eat at any of the resort restaurants.

"Four Diamonds??? Not in my book! " Read full review on TripAdvisor 3/28/2012 Vote

5. unfortunately, this was the high point of the service at the resort.

"Four Diamonds??? Not in my book! " Read full review on TripAdvisor 3/28/2012 Vote

6. unfortunately, we weren't able to experience the water park located on property grounds because we came off-season.

"Going back! " Read full review on TripAdvisor 1/9/2012 Vote

7. It is unfortunate that the hotel also charges extra for internet.

"Comfortable stay in Phoenix " Read full review on TripAdvisor 12/9/2011 Vote

8. There are some water rides as well which unfortunately we could not check out.

"A typical upscale resort. Great experience. " Read full review on TripAdvisor 9/13/2011 Vote

9. unfortunately, the temperature of the water was so warm that it was simply not possible to enjoy any of the water attractions.

"Avoid the Arizona Grand Resort " Read full review on TripAdvisor 8/11/2011 Vote

10. unfortunately, the hotel itself is a disappointment and is generally headed downhill.

"Calling Themselves Grand Doesn't Make it So " Read full review on TripAdvisor 3/23/2011 Vote