Pointe South Mountain Resort, Phoenix, Issue

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 49 comments.

The following words were used in comments with Issue:
annoy (2) bill (2) car (2) clean (2) families (3) hotel (5) liked (3) noise (2) not (13) park (4) pretty (2) resort (7) reviews (2) room (9) service (3) small (2) staff (2) toilets (2) tub (2) water (6)

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1. Our tub was dripping a lot and I phoned maintenance who came while we were out & 'fixed' the issue (not).

"Feedback on the Arizona Grand Resort " Read full review on TripAdvisor 5/11/2012 Vote

2. A lot of wasted time trying to fix these issues.

"Probably better resorts to pick from. " Read full review on TripAdvisor 4/9/2012 Vote

3. We had a lot of issues with this resort.

"Probably better resorts to pick from. " Read full review on TripAdvisor 4/9/2012 Vote

4. There were issues with audio quality throughout all the rooms.

"Outdated, noisy "resort" " Read full review on TripAdvisor 4/5/2012 Vote

5. However I had issues with general room maintenance.

"Outdated, noisy "resort" " Read full review on TripAdvisor 4/5/2012 Vote

6. Gray to directly address the specific issues raised in this review rather than offering one of his canned responses.

"The nickel and dime and allergies be damned resort!!! " Read full review on TripAdvisor 3/30/2012 Vote

7. What would they do if their attorney or doctor showed up 2 hours late to a hearing or surgery? Would all be okay? The second, and bigger, issue we had related to allergies.

"The nickel and dime and allergies be damned resort!!! " Read full review on TripAdvisor 3/30/2012 Vote

8. Our room was pretty standard issue Embassy Suites style.

"Nice time at the Grand " Read full review on TripAdvisor 3/23/2012 Vote

9. The only issue we had was the heat.

"Great property-wear shoes to/from the pool/water park! " Read full review on TripAdvisor 3/23/2012 Vote

10. The resort is close to freeways and the large Arizona Mills mall but noise wasn't an issue.

"Wonderful Property with Plenty to Do " Read full review on TripAdvisor 3/17/2012 Vote