Pointe South Mountain Resort, Phoenix, Slow

OpinionWell's Blog

Home » United States » Arizona » Phoenix Destinations » Phoenix Hotels » Pointe South Mountain Resort

OpinionWell
Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (13) avoid (16) awful (8) bad (65) barely (9) big deal (10) bit dated (7) broken (10) complain (32) complaint (33) dated (23) difficult (15) dirty (48) disappoint (82) downside (7) expensive (70) filthy (13) gross (8) hard (34) hassle (9) horrible (22) issue (47) lack (10) loud (14) mediocre (8) negative (32) noise (36) noisy (14) outdated (22) outrageous (10) overpriced (29) poor (29) poorly (9) pricey (39) problem (66) ridiculous (9) rock (7) rude (16) scary (8) shock (8) slow (29) smell (20) stained (8) terrible (27) tiny (21) uncomfortable (16) unfortunate (16) worn (7) worst (14) wrong (18)

Slow	Appears in 30 comments.

The following words were used in comments with Slow:
$ (4) bar (2) bath (2) expense (3) fee (2) food (6) housekeeping (3) kitchen (2) never (2) night (3) not (2) order (3) resort (3) room (3) service (14) staff (2) tub (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Now on to the other things:- WIreless works OK- they shouldn't market this as a big part of the $40 resort fee when it is sporadic and somewhat slow.

"Not that impressed...... " Read full review on TripAdvisor 4/26/2012 Vote

2. Perhaps we were there during a slow week, but we had no trouble finding chairs after the waterpark had opened.

"Spring Break was a success " Read full review on TripAdvisor 4/17/2012 Vote

3. Tried to order off the menu, but food came wrong and slow.

"Room size great, but everything else poor " Read full review on TripAdvisor 4/17/2012 Vote

4. We did try other restaurants and the service was pretty much the same - slow and uneventful.

"Outdated, noisy "resort" " Read full review on TripAdvisor 4/5/2012 Vote

5. The service was slow but the food good.

"Outdated, noisy "resort" " Read full review on TripAdvisor 4/5/2012 Vote

6. Our negatives were minor ones, like slow room service one time, and the Oasis waterpark didn't have consistent opening hours.

"Great vacation spot! " Read full review on TripAdvisor 3/24/2012 Vote

7. The housekeeping service was slow but due to the personnel assigned to many rooms (had a converstion with housekeeping).

"Good Family Place " Read full review on TripAdvisor 3/21/2012 Vote

8. Bathtub drains were very slow and probably clogged.

"Beautiful setting but in need of makeover " Read full review on TripAdvisor 2/6/2012 Vote

9. When I contacted the manager about the slow service, I was told that since we ordered chicken sandwiches, our ordered was delayed by 25 minutes.

"Avoid the Arizona Grand Resort " Read full review on TripAdvisor 8/11/2011 Vote

10. The bath tub had a very slow drain leaving us standing in water for our first showers.

"Nice Stay " Read full review on TripAdvisor 7/17/2011 Vote