Pointe South Mountain Resort, Phoenix, Disappoint

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Disappoint

Appears in 91 comments.

The following words were used in comments with Disappoint:
$ (5) biggest (4) busy (3) charged (3) experience (5) families (5) fee (10) food (3) hotel (11) management (3) never (3) night (5) not (15) park (12) pool (8) resort (30) room (7) spa (2) water (12) weekends (3)

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1. I was disappointed at the mandatory $40 a day resort fee that was revealed to me upon check-in.

"Hide your wallet! " Read full review on TripAdvisor 5/4/2012 Vote

2. My biggest disappointment was the Water Park was handled.

"Great Time at Arizona Grand Resort " Read full review on TripAdvisor 4/23/2012 Vote

3. We had to pay a $40 resort fee each night, yet the Oasis water park closed at 5pm because April apparently isn't busy enough to warrant keeping it open longer - that too was a disappointment because the temperatures reached 100 degrees the weekend we were there.

"Good, but not "Grand" " Read full review on TripAdvisor 4/23/2012 Vote

4. While anyone would feel disappointed to leave this over the top resort, we felt delighted to know that our next stay was only a few months away.

"Arizona Grand Resort - Phoenix - Outstanding Experience! " Read full review on TripAdvisor 4/16/2012 Vote

5. It turned out to be a disappointment for all.

"4 Diamond? AAA missed the mark on this one... " Read full review on TripAdvisor 4/13/2012 Vote

6. We have stayed at several resorts and this one was definately a disappointment.

"Not a Great Experience! " Read full review on TripAdvisor 4/12/2012 Vote

7. :( Very disappointed with the room.

"4 Star Resort? NOT " Read full review on TripAdvisor 4/12/2012 Vote

8. The only disappointment was when I talked to a woman in the pool she stated that her and her family live in Phoenix and come every weekend to the pool at the resort.

"Great Family/Friend Weekend! " Read full review on TripAdvisor 4/11/2012 Vote

9. The second day we were very disappointed to find the water park over run and no available seating to be found within an hour of opening.

"3 Star Resort at the Most! " Read full review on TripAdvisor 4/8/2012 Vote

10. I was sorely disappointed in my two night stay at the Arizona Grand Hotel.

"3 Star Resort at the Most! " Read full review on TripAdvisor 4/8/2012 Vote