Pointe South Mountain Resort, Phoenix, Lack

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (13) avoid (16) awful (8) bad (65) barely (9) big deal (10) bit dated (7) broken (10) complain (32) complaint (33) dated (23) difficult (15) dirty (48) disappoint (82) downside (7) expensive (70) filthy (13) gross (8) hard (34) hassle (9) horrible (22) issue (47) lack (10) loud (14) mediocre (8) negative (32) noise (36) noisy (14) outdated (22) outrageous (10) overpriced (29) poor (29) poorly (9) pricey (39) problem (66) ridiculous (9) rock (7) rude (16) scary (8) shock (8) slow (29) smell (20) stained (8) terrible (27) tiny (21) uncomfortable (16) unfortunate (16) worn (7) worst (14) wrong (18)

Lack	Appears in 22 comments.

The following words were used in comments with Lack:
area (2) attentive (2) bar (3) eat (2) great (2) housekeeping (2) lacking (22) liked (2) nice (2) not (2) park (4) personable (2) resort (4) room (2) service (10) sports (2) staff (3) water (4)

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1. We ate at the Lobby Grill a few times and enjoyed the food although the service was a little lacking.

"Wonderful spring break! " Read full review on TripAdvisor 4/24/2012 Vote

2. not for lack of trying.

"4 Diamond? AAA missed the mark on this one... " Read full review on TripAdvisor 4/13/2012 Vote

3. overall great family resort, there restaurants are lacking service and quality, and the overall staff service of the resort is POOR.

"good clean resort -poor service " Read full review on TripAdvisor 4/9/2012 Vote

4. I personally dislike this design due to lack of privacy for the person getting ready.

"Would Stay Again! " Read full review on TripAdvisor 4/8/2012 Vote

5. 50, are you kidding me? Another peeve of mine is the lack of queue management in the coffee shop.

"Four Diamonds??? Not in my book! " Read full review on TripAdvisor 3/28/2012 Vote

6. The service was lacking for cocktails and foodservice.

"Not as nice as we hoped " Read full review on TripAdvisor 3/28/2012 Vote

7. There was never a lack of tubes to use for the pool or river, and plenty of chairs around the water park to lay out during the day.

"We had a great time. " Read full review on TripAdvisor 7/19/2011 Vote

8. The Oasis water park was nice, but crowded and over encumbered with rules and lacking more than one or two places to get in and out.

"A sentimental favorite, but probably will go elsewhere next time. " Read full review on TripAdvisor 7/3/2011 Vote

9. Service:Service was lacking - we needed a fridge, and they wanted to charge $25 just to empty the mini-bar.

"Great, if you know what to expect " Read full review on TripAdvisor 6/5/2011 Vote

10. What you get for that is a lack of pretentiousness, more attention to the guest, and very good value for your dollar.

"A Grand Time (was had by all) " Read full review on TripAdvisor 4/4/2011 Vote