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Rank
5th
Out of 366

Pointe South Mountain Resort

Average Price: $220  
 
Hotel Class:
8000 South Arizona Grand Parkway
Phoenix, 85044 View map  
4-Star Hotel Rank: 3 of 11
Average review rating: 4.11
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 32 comments. 
The following words were used in comments with Poor:
bags (2)   driving (2)   food (5)   good (2)   great (2)   hotel (2)   huge (2)   not (4)   old (2)   park (2)   quality (4)   reception (3)   resort (9)   room (12)   service (14)   staff (3)   television (2)    
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1. However, this combined with poor service is too much to swallow.
"Way too much pain where there should be none! " Read full review on TripAdvisor   5/20/2012 Vote      
2. overall great family resort, there restaurants are Lacking service and quality, and the overall staff service of the resort is POOR.
"good clean resort -poor service " Read full review on TripAdvisor   4/9/2012 Vote      
3. Old TV with very poor reception Many stains on carpet.
"Place needs some more help and some updates to rooms. " Read full review on TripAdvisor   4/6/2012 Vote      
4. The wifi, at least in our room was very poor, with the connection fading in and out every few minutes (or seconds).
"Water Park for Spring Break " Read full review on TripAdvisor   4/5/2012 Vote      
5. Driving range has cracked whiffle balls - poor, and course is ok.
"Bombs away " Read full review on TripAdvisor   4/2/2012 Vote      
6. The televisions were also poor/old quality which I didn't expect from a resort of this caliber.
"A little bit of everything but expect resort pricing. " Read full review on TripAdvisor   3/25/2012 Vote      
7. Rooms quiet spacious with good facilities - though the TVs are cathode-ray museum-pieces with pretty poor reception .
"Beautiful buildings and surroundings; great staff " Read full review on TripAdvisor   2/1/2012 Vote      
8. The worst thing is that I don't think he knew he was providing poor service and bringing my opinion of the whole resort down.
"Really Nice But Not Quite There " Read full review on TripAdvisor   1/17/2012 Vote      
9. Average rooms with poor amenities.
"Overpriced and underwhelming " Read full review on TripAdvisor   10/6/2011 Vote      
10. poor Service and resturants.
"Worst Resort in Arizona " Read full review on TripAdvisor   10/3/2011 Vote      
   
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