Pointe South Mountain Resort, Phoenix, Shock

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Shock

Appears in 8 comments.

The following words were used in comments with Shock:
charged (2) hotel (2) park (2) resort (2) room (3) small (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Granted, it wasn't the resort's fault what the last guest did, but to let a room go that way was a shock.

"Not happy " Read full review on TripAdvisor 9/11/2011 Vote

2. Things sure have changed since our daughters were small and I'm shocked how parents just let their children wander without supervision in a water park of all places.

"Tons of children but it was fun " Read full review on TripAdvisor 7/22/2011 Vote

3. Also, it was a shock that a hotel of this caliber still had small, old style t.

"Some things very good, many things not so great " Read full review on TripAdvisor 7/14/2011 Vote

4. So, upon checkout, it was shocking how much food/drinks we had charged to our room.

"Az heat... " Read full review on Expedia 9/15/2010 Vote

5. The water park was a shock because of the crowds.

"Stay-cation for holiday weekend " Read full review on TripAdvisor 6/1/2010 Vote

6. I know this may shock people by now, but knowing how inconsistent the rules are enforced at the resort, my son went later that day and wasn't asked his age.

"Unless you love rules and being told what to do, don't go! " Read full review on TripAdvisor 8/8/2009 Vote

7. It shouldn't have shocked me, but the second room was charged to my fiance.

"Unless you love rules and being told what to do, don't go! " Read full review on TripAdvisor 8/8/2009 Vote

8. I was shocked we immediately left the hotel and went to a different one.

"i will never stay at this hotel again! " Read full review on YahooTravel 8/4/2009 Vote