Pointe South Mountain Resort, Phoenix, Horrible

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 22 comments.

The following words were used in comments with Horrible:
$ (2) experience (3) food (2) hotel (6) meal (2) resort (2) reviews (2) room (2) service (4) staff (3) trip (2)

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1. The pricing wasn't horrible for a resort of this scope and caliber.

"Enjoyed our visit " Read full review on TripAdvisor 4/16/2012 Vote

2. (as previously mentioned, the food was horrible).

"Not as nice as we hoped " Read full review on TripAdvisor 3/28/2012 Vote

3. Aunt Chilada's is horrible - stay away.

"Not as nice as we hoped " Read full review on TripAdvisor 3/28/2012 Vote

4. horrible mattresses and pillows.

"Filthy grounds, sadly outdated and sloppy maintenance " Read full review on TripAdvisor 3/19/2012 Vote

5. horrible way to end a day trip.

"Acceptable hotel, terrible staff no customer service. " Read full review on TripAdvisor 3/12/2012 Vote

6. As I said, it wasn't a horrible stay but it wasn't outstanding.

"Not Horrible, But Not Outstanding " Read full review on TripAdvisor 10/27/2011 Vote

7. The maid service is HORRIBLE.

"It was ok...probably won't be back " Read full review on TripAdvisor 7/14/2011 Vote

8. Their level of communication is horrible.

"It was ok...probably won't be back " Read full review on TripAdvisor 7/14/2011 Vote

9. Next, the service by the wait staff, both at the pools and restaurants was horrible.

"Nice resort, but service was miserable... Nice place, but I'll pass next time around. " Read full review on TripAdvisor 6/29/2011 Vote

10. Marketplace staff had a horrible attitude and should have their Starbucks affiliation taken away since the coffee was horrible.

"WILL NOT STAY AGAIN " Read full review on TripAdvisor 6/28/2011 Vote