Pointe South Mountain Resort, Phoenix, Complain

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OpinionWell
Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 31 comments.

The following words were used in comments with Complain:
$ (4) bug (2) fee (2) food (2) generous (2) hotel (5) internet (2) kid (2) liked (2) night (2) noise (2) not (4) older (2) park (2) price (2) resort (5) reviews (3) room (4) staff (3) water (2)

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1. If you are one of those that find something to complain about or to trash a place no matter where you go, then yes you will be able to find some things to complain about so don't worry you will accomplish your goals as well.

"Worried about reviews....don't....Very Nice Resort. " Read full review on TripAdvisor 4/25/2012 Vote

2. As many have mentioned in their reviews, the tv's are dated but my kids never once complained.

"Spring Break was a success " Read full review on TripAdvisor 4/17/2012 Vote

3. As we were trying to check in, a guest was complaining about bugs in his room after being moved from another room with bugs.

"Probably better resorts to pick from. " Read full review on TripAdvisor 4/9/2012 Vote

4. Some reviews have complained about the older rooms, but I quite liked the character of the older buildings, and our room was clean, comfortable and spacious.

"Lovely holiday in the desert " Read full review on TripAdvisor 4/8/2012 Vote

5. I don't think I'd return only because id like to explore other resorts , overall the kids had a blast and didn't complain about anything :).

"Great resort for kids, food quality needs a major make-over!!!! " Read full review on TripAdvisor 4/5/2012 Vote

6. )Please understand, I'm not a complainer.

"Needs a little tweeking " Read full review on TripAdvisor 4/3/2012 Vote

7. There are many posts complaining about the resort fee.

"Nice time at the Grand " Read full review on TripAdvisor 3/23/2012 Vote

8. Now for these people finding a reason to be CHEAP and COMPLAIN about everything.

"Amazing (ignore the 'complaint' reviews..) " Read full review on TripAdvisor 2/29/2012 Vote

9. It would have been nice if the staff had thought of this and not force us to complain to the Hotel manager.

"almost a resort " Read full review on TripAdvisor 2/21/2012 Vote

10. Don't believe the people that have written bad reviews, we found nothing to complain about.

"Arizona Grand Resort - don't belive the bad reviews " Read full review on TripAdvisor 2/9/2012 Vote