Pointe South Mountain Resort, Phoenix, Negative

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Negative

Appears in 32 comments.

The following words were used in comments with Negative:
$ (2) chair (2) deal (2) fee (3) food (4) fridge (3) hotel (2) liked (2) not (6) order (2) price (4) resort (7) reviews (5) room (7) service (2) small (3) useful (3)

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1. After I booked a non-refundable reservation two months in advance, several negative reviews started popping up and I was beginning to panic.

"Spring Break was a success " Read full review on TripAdvisor 4/17/2012 Vote

2. The negatives: the $40/night resort fee which I thought was really high; the room carpet stains (which weren't really that bad) and the mini fridge could have been a little cleaner.

"Beautiful property; quiet and relaxing " Read full review on TripAdvisor 4/8/2012 Vote

3. On the negative side, we found that the food was too expensive, so we ate at some nearby restaurants.

"Great resort! " Read full review on TripAdvisor 3/25/2012 Vote

4. Our negatives were minor ones, like slow room service one time, and the Oasis waterpark didn't have consistent opening hours.

"Great vacation spot! " Read full review on TripAdvisor 3/24/2012 Vote

5. Don't listen to the negative reviews.

"Great vacation spot! " Read full review on TripAdvisor 3/24/2012 Vote

6. Only negative: ordered room service and the pancakes could have been used as land mines or frisbee's, they were that rock hard.

"Great pool area but avoid the pancakes! " Read full review on TripAdvisor 9/12/2011 Vote

7. Some of the negative things were indeed true others were not really a big deal.

"Nice Stay " Read full review on TripAdvisor 7/17/2011 Vote

8. one negative is that there are not always enough lounge chairs here.

"A great resort " Read full review on TripAdvisor 6/25/2011 Vote

9. The only negatives were that the minibar fridge didn't work when we got there, the ac didn't work and there was a giant hairball under one of the chairs.

"Great hotel for in town staycation, but lots of add-on fees! " Read full review on TripAdvisor 6/7/2011 Vote

10. Despite the minor negatives, this resort is a powerful draw, especially if you get a good deal.

"A Very Pretty Face With Some Minor Blemishes " Read full review on TripAdvisor 4/24/2011 Vote