Pointe South Mountain Resort, Phoenix, Broken

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Rank

5th

Out of 366

Pointe South Mountain Resort	Average Price: $220 Check Rates

Hotel Class:

8000 South Arizona Grand Parkway

Phoenix, 85044 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Broken

Appears in 11 comments.

The following words were used in comments with Broken:
not (2) room (2)

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1. The ice cream machine at the park was broken.

"4 Diamond? AAA missed the mark on this one... " Read full review on TripAdvisor 4/13/2012 Vote

2. The gift shop is also where you switch out your broken wrist band from the day before for a new one (unless you can tolerate leaving it on from one day to the next).

"Would Stay Again! " Read full review on TripAdvisor 4/8/2012 Vote

3. Toilet handle was broken.

"Outdated, noisy "resort" " Read full review on TripAdvisor 4/5/2012 Vote

4. ) the room had a broken knob, hair on the bathroom floor that wasn't vacumed, and a dirty coffee cup that wasn't replaced.

"Needs a little tweeking " Read full review on TripAdvisor 4/3/2012 Vote

5. Signage that still indicates the 'future lobby's' location (clearly long built out) or is broken/missing.

"Not What I Expected " Read full review on TripAdvisor 2/20/2012 Vote

6. The outdoor sconces had broken glass and the sidewalks were almost black with filth.

"Needs a thorough cleaning! " Read full review on TripAdvisor 6/9/2011 Vote

7. The lock to the master bedroom was broken, the fridge did not stay closed, etc.

"Needs a thorough cleaning! " Read full review on TripAdvisor 6/9/2011 Vote

8. Several small things in our room were damaged or broken.

"Needs a thorough cleaning! " Read full review on TripAdvisor 6/9/2011 Vote

9. But the only elevator within 100 yards of the place was broken ALL WEEKEND.

"Beware of this place " Read full review on TripAdvisor 6/19/2010 Vote

10. broken glass did not get cleaned up for days.

Read full review on MyTravelGuide 7/29/2008 Vote