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Rank
5th
Out of 366

Pointe South Mountain Resort

Average Price: $220  
 
Hotel Class:
8000 South Arizona Grand Parkway
Phoenix, 85044 View map  
4-Star Hotel Rank: 3 of 11
Average review rating: 4.11
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (118) , MyTravelGuide (67) , Travelocity (3) , TripAdvisor (666) , YahooTravel (103)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Hard
Appears in 38 comments. 
The following words were used in comments with Hard:
$ (4)   bed (5)   busy (2)   chair (4)   families (2)   great (4)   hotel (3)   liked (3)   lobby (2)   lounge (2)   night (4)   not (4)   park (6)   resort (3)   rock (2)   room (3)   staff (3)   useful (2)   water (6)   well (2)    
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1. Black tea when I asked for herbal; runny eggs when I asked for them hard, 4) Nobody comes by to re-fill the minibar all day, 5) When I call to ask them about it, they act like it's some sort of huge deal to come and re-fill the mini-bar but they do volunteer to send the maintenance guy back which is now completely beside the point.
"Way too much pain where there should be none! " Read full review on TripAdvisor   5/20/2012 Vote      
2. The sofa bed could hardly be called a bed - the mattress was so thin - and squeaked all night.
"4 Diamond? AAA missed the mark on this one... " Read full review on TripAdvisor   4/13/2012 Vote      
3. In an effort to be green, they don't give you a hard copy of your bill.
"Needs a little tweeking " Read full review on TripAdvisor   4/3/2012 Vote      
4. I guess its hard not to try it, but the food was not good.
"Not as nice as we hoped " Read full review on TripAdvisor   3/28/2012 Vote      
5. The Hotel staff are wonderful hard-working people doing such a great job.
"Resort Fee $$$$$$ "Must Go" " Read full review on TripAdvisor   3/2/2012 Vote      
6. It's spread out and hard to figure out.
"Huge Resort " Read full review on TripAdvisor   1/30/2012 Vote      
7. Two or three step lights made it very hard to see at night, let alone an emergency.
"This Time Kinda So-So " Read full review on TripAdvisor   10/4/2011 Vote      
8. And come on, it's 2011 - no flat screen TV? Instead there was this 22' portable dinosaur that I could hardly make out from my bed.
"Nothing "grand" or "resort-y" about it! " Read full review on TripAdvisor   9/24/2011 Vote      
9. Only negative: ordered room service and the pancakes could have been used as land mines or frisbee's, they were that rock hard.
"Great pool area but avoid the pancakes! " Read full review on TripAdvisor   9/12/2011 Vote      
10. Get there early in the day for prime lounging chairs (preferably in the shade) as later in the day it is packed and hard to find even chairs in the sun.
"Great pool area but avoid the pancakes! " Read full review on TripAdvisor   9/12/2011 Vote      
   
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