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OpinionWell
Rank
235th
Out of 676

The Plaza Hotel

Average Daily Rate: NA  
 
Hotel Class:
Fifth Avenue And Central Park South
New York City, 00000 View map  
4-Star Hotel Rank: 75 of 106
Average review rating: 4.24
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (6) , TripAdvisor (173) , YahooTravel (108)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 9 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. My standard room was upgraded to a suite, the hotel manager sent a complementary gift of fruit with a wonderful selection for my enjoyment.
"Elegant, exciting and brilliant location. " Read full review on TripAdvisor   4/27/2012 Vote      
2. Not only that, they provided us with a complimentary bottle of champagne on arrival as well as a beautiful congratulatory note from the Hotel's manager.
"Nothing comes close in New York City " Read full review on TripAdvisor   2/25/2011 Vote      
3. Another great move - ask to speak to the floor manager Hugo - he'll promise to get right back to you - maybe he means before your next stay.
"It's not worth the money or the hype " Read full review on TripAdvisor   4/30/2012 Vote      
4. He was not authorised to do it and would have to get the Manager.
"5 Star Service ? Don't think so !!! " Read full review on TripAdvisor   4/10/2012 Vote      
5. The manager was called for and we were then told that our tea could be served in the Rose Club to which we left our table and were directed to a dark corner in what appeared to be the main hotel bar.
"5 Star Service ? Don't think so !!! " Read full review on TripAdvisor   4/10/2012 Vote      
6. The following letter was sent to the general manager, Shane Krige.
"Disappointing - A Hotel Not Delivering Value " Read full review on TripAdvisor   7/22/2011 Vote      
7. I have just spoken with Guest reception manager regarding your request for a case of water.
"Tired, shabby and larcenous " Read full review on TripAdvisor   7/21/2011 Vote      
8. She says the managers are in a power trip.
"Dirty rooms " Read full review on YahooTravel   7/27/2008 Vote      
9. The Manager promptly arrived and we entered a conversation, human error was given as to the email response to my special request, and that the person doing so did not recognise the date I had booked was a date that afternoon tea service was suspended.
"5 Star Service ? Don't think so !!! " Read full review on TripAdvisor   4/10/2012 Vote      
   
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