The Plaza Hotel, New York City, Bill

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Rank

235th

Out of 676

The Plaza Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

Fifth Avenue And Central Park South

New York City, 00000 View map

4-Star Hotel Rank: 75 of 106
Average review rating: 4.24

OpinionWell Value Index: NA

Traveler reviews analyzed: YahooTravel (108) , Expedia (6) , TripAdvisor (173)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bill	Appears in 18 comments.

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1. Finally had to flag them down to pay my bill.

"Worst service of any I've ever seen " Read full review on TripAdvisor 5/22/2012 Vote

2. just be sure to double check your bill and don't expect too much of the service.

"A bit dissapointed " Read full review on TripAdvisor 5/1/2012 Vote

3. Upon check out we then found $200.00 worth of extra charges (phone calls, bar charges, etc) on our bill that we didn't use and when pointing them out we were told in a snotty way that 'someone must have snuck into our room and used our phone'.

"A bit dissapointed " Read full review on TripAdvisor 5/1/2012 Vote

4. If you do stay there MAKE SURE TO CHECK YOUR BILLS FOR FALSE CHARGES both of our rooms had charges we had not incurred on them, and then the hotel front desk staff (Nolton) - now there's a dream employee!told me that I must have, consumed products from the mini bar on days we were not even in the hotel, made telephone calls to numbers we didn't even recognize and he will fight you tooth and nail because of course - yes the customer is never right even at cost of approx.

"It's not worth the money or the hype " Read full review on TripAdvisor 4/30/2012 Vote

5. I received the bill and left the table to discuss the service shortfalls and said that I wasn't willing to pay the service charge which equated to $37.00.

"5 Star Service ? Don't think so !!! " Read full review on TripAdvisor 4/10/2012 Vote

6. Even though it was billed as deluxe, it was pretty small, which is somewhat to be expected in NYC.

"A NYC Landmark...resting on its laurels " Read full review on TripAdvisor 2/20/2012 Vote

7. We waited 10 minutes to be noticed, another 10 minuted to receive our cocktail and when the bill arrived (promptly) we were dismayed to see our sons Coke cost just a few bucks less then my Bombay and Tonic .

"Still wonderful " Read full review on TripAdvisor 2/16/2012 Vote

8. The food market is great but its bills are not chargeable to the rooms.

"Not Home alone " Read full review on TripAdvisor 12/29/2011 Vote

9. even on check-out the room bills were all confusedThe main entrance is tourist attraction, and the hotel entrance is through the public area off to the left.

"Devil in the details " Read full review on TripAdvisor 12/15/2011 Vote

10. Given that our bill ended up at just under $400 I would have expected a higher standard of service.

"The Rose Club at the Plaza: Average and inconsistent service " Read full review on TripAdvisor 11/23/2011 Vote