Grand Hyatt New York, New York City, Exceptional

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (17) accommodating (17) adequate (25) awesome (17) beautiful (68) best (75) better (110) big (88) brilliant (16) cares (18) cheaper (13) clean (305) cleanliness (12) comfortable (188) comfy (22) convenient (66) courteous (19) decent (48) efficient (24) excellent (91) exceptional (26) fabulous (17) fantastic (56) fast (25) free (90) fresh (27) friendly (178) generous (25) good (375) great (511) happy (32) helpful (220) huge (75) liked (154) love (69) new (302) nice (307) perfect (72) perfectly (16) pleasant (38) pleased (18) plenty (45) positive (22) quiet (81) reasonable (43) reasonably (14) spacious (61) welcoming (20) well appointed (13) wonderful (52)

Exceptional

Appears in 155 comments.

The following words were used in comments with Exceptional:
amenity (7) bags (8) bathroom (11) bed (13) clean (11) customer (8) desk (9) good (22) great (11) helpful (10) hotel (42) lobby (13) location (15) night (8) not (21) quiet (8) room (72) service (22) staff (30) useful (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. is fairly quiet except for the Emergency Services who love to use their sirens.

"Nice Hotel with a fantastic location " Read full review on TripAdvisor 4/28/2010 Vote

2. Front desk staff - exceptional as was Joe the concierge.

"Excellent location, good value " Read full review on TripAdvisor 4/4/2010 Vote

3. We were told that the Grand Hyatt was an exceptional Hotel and the location was ideal by the Dial a Flight advisor.

"An exceptional holiday " Read full review on TripAdvisor 3/7/2010 Vote

4. I was very pleased with my selection, with the exception of the noise.

"Great hotel. Thin walls. " Read full review on TripAdvisor 2/9/2010 Vote

5. We walked everywhere except to Ground Zero.

"Hyatt-new york " Read full review on Expedia 1/5/2010 Vote

6. The staff made it exceptional.

Read full review on MyTravelGuide 10/25/2009 Vote

7. The staff could not have done more to make our stay exceptional.

Read full review on MyTravelGuide 10/22/2009 Vote

8. exceptional service by all staff (especially front desk and concierge) and a clean, spacious and comfortable room really helped make our weekend in New York a very enjoyable experience.

"Staying at the Grand Hyatt for our anniversary weekend proved to be money very well spent. " Read full review on TripAdvisor 9/14/2009 Vote

9. All in all, a good place to stay, without being exceptional.

"Good location, away from Times Square " Read full review on TripAdvisor 7/28/2009 Vote

10. All the staff were approachable and friendly, with one exception.

"A few niggles, but generally good " Read full review on TripAdvisor 7/22/2009 Vote