Grand Hyatt New York, New York City, Cleanliness

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (17) accommodating (17) adequate (25) awesome (17) beautiful (68) best (75) better (110) big (88) brilliant (16) cares (18) cheaper (13) clean (305) cleanliness (12) comfortable (188) comfy (22) convenient (66) courteous (19) decent (48) efficient (24) excellent (91) exceptional (26) fabulous (17) fantastic (56) fast (25) free (90) fresh (27) friendly (178) generous (25) good (375) great (511) happy (32) helpful (220) huge (75) liked (154) love (69) new (302) nice (307) perfect (72) perfectly (16) pleasant (38) pleased (18) plenty (45) positive (22) quiet (81) reasonable (43) reasonably (14) spacious (61) welcoming (20) well appointed (13) wonderful (52)

Cleanliness

Appears in 99 comments.

The following words were used in comments with Cleanliness:
bathroom (5) comfortable (5) decorate (5) excellent (8) facilities (3) friendly (4) great (5) hotel (31) improve (4) lacking (6) lobby (3) location (49) not (6) price (7) quality (5) room (36) service (4) size (9) staff (9) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. it's not 100% on the cleanliness side of things.

"Great Location, fair accomodation " Read full review on TripAdvisor 2/15/2010 Vote

2. They need to work on cleanliness in public areas.

Read full review on MyTravelGuide 10/25/2009 Vote

3. With hotels fighting each other to keep in business in this economy, abusive service and rooms with cleanliness issues do not win repeat customers.

"Not entirely a Grand Hyatt...maybe a moderately OK one. " Read full review on TripAdvisor 10/13/2009 Vote

4. But this hotel doesn't seem to care about germs or cleanliness.

"It's simply not clean. Great location...dismal service. Unclean hotel that could be much better, " Read full review on TripAdvisor 9/30/2009 Vote

5. Very large rooms, nice decor, cleanliness could be better.

"Excellent location & very large rooms " Read full review on TripAdvisor 9/14/2009 Vote

6. I also checked the cleanliness of the bathroom when we arrived (a few negative reviews on bathrooms).

"Great Stay at the Grand Hyatt " Read full review on TripAdvisor 7/23/2009 Vote

7. Location and cleanliness.

Read full review on MyTravelGuide 6/9/2009 Vote

8. cleanliness was not up to Hyatt standards the last trip.

"Very convenient " Read full review on TripAdvisor 5/28/2009 Vote

9. I also notice that although it was generally clean it was in a superficial way (ie dirt behind things) - yes I know thats picky but cleanliness is important to me & when you find someones 'used' sock when you move a chair in the room you kind of start to question things.

"liked it but... " Read full review on TripAdvisor 1/18/2009 Vote

10. I was unhappy with the cleanliness of this room.

Read full review on MyTravelGuide 5/23/2008 Vote