Grand Hyatt New York, New York City, Courteous

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (17) accommodating (17) adequate (25) awesome (17) beautiful (68) best (75) better (110) big (88) brilliant (16) cares (18) cheaper (13) clean (305) cleanliness (12) comfortable (188) comfy (22) convenient (66) courteous (19) decent (48) efficient (24) excellent (91) exceptional (26) fabulous (17) fantastic (56) fast (25) free (90) fresh (27) friendly (178) generous (25) good (375) great (511) happy (32) helpful (220) huge (75) liked (154) love (69) new (302) nice (307) perfect (72) perfectly (16) pleasant (38) pleased (18) plenty (45) positive (22) quiet (81) reasonable (43) reasonably (14) spacious (61) welcoming (20) well appointed (13) wonderful (52)

Courteous

Appears in 142 comments.

The following words were used in comments with Courteous:
accommodating (5) attentive (5) beauty (7) clean (11) comfortable (6) efficient (8) excellent (6) expectation (9) extremely (8) friendly (30) great (12) helpful (46) hot (6) hotel (29) lobby (5) location (16) professional (8) room (11) service (9) staff (117)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is professional and courteous.

"Great location, average hotel " Read full review on TripAdvisor 5/3/2010 Vote

2. Hotel staff were courteous, rooms comfortable size and clean.

"Perfect Location " Read full review on TripAdvisor 3/24/2010 Vote

3. Service people were helpful and courteous.

"Great Location, average room " Read full review on TripAdvisor 2/21/2010 Vote

4. Everyone was so helpful and courteous.

"Wish we were there right NOW " Read full review on Expedia 1/19/2010 Vote

5. The staff was very courteous, helping and friendly.

Read full review on MyTravelGuide 10/21/2009 Vote

6. Bell staff were courteous, and unlike many other NYC hotels, did not tout their friend's town cars or expect tips for helping with bags or hailing cabs.

"Not entirely a Grand Hyatt...maybe a moderately OK one. " Read full review on TripAdvisor 10/13/2009 Vote

7. Staff courteous and competent.

"Great Hotel, Great location " Read full review on TripAdvisor 9/8/2009 Vote

8. All hotel staff was very helpful and courteous.

"Excelent location! " Read full review on TripAdvisor 8/12/2009 Vote

9. Always smiling and very courteous.

"Not worth the $$$ " Read full review on TripAdvisor 7/27/2009 Vote

10. The staff was very courteous and we were checked in quickly with no problems at all.

"Pleasantly Surprised " Read full review on TripAdvisor 7/16/2009 Vote