Grand Hyatt New York, New York City, Cares

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Rank

147th

Out of 676

Grand Hyatt New York	Average Price: $430 Check Rates

Hotel Class:

Park Avenue at Grand Central Terminal

New York City, 10017 View map

4-Star Hotel Rank: 55 of 106
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (4648) , Travelocity (44) , TripAdvisor (929) , YahooTravel (64)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (17) accommodating (17) adequate (25) awesome (17) beautiful (68) best (75) better (110) big (88) brilliant (16) cares (18) cheaper (13) clean (305) cleanliness (12) comfortable (188) comfy (22) convenient (66) courteous (19) decent (48) efficient (24) excellent (91) exceptional (26) fabulous (17) fantastic (56) fast (25) free (90) fresh (27) friendly (178) generous (25) good (375) great (511) happy (32) helpful (220) huge (75) liked (154) love (69) new (302) nice (307) perfect (72) perfectly (16) pleasant (38) pleased (18) plenty (45) positive (22) quiet (81) reasonable (43) reasonably (14) spacious (61) welcoming (20) well appointed (13) wonderful (52)

Cares

Appears in 70 comments.

The following words were used in comments with Cares:
bed (5) customer (4) desk (6) facilities (4) good (5) great (5) hotel (22) location (6) management (4) much (4) need (5) not (19) room (19) service (7) small (4) smoke (4) staff (14) trip (4) well (8) wine (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We didn't have a view but didn't care as we didn't spend much time in the room anyway.

"Very good hotel in a great location " Read full review on TripAdvisor 11/17/2009 Vote

2. Try it for yourself and you will see that this is a hotel that simply does not care.

"It's simply not clean. Great location...dismal service. Unclean hotel that could be much better, " Read full review on TripAdvisor 9/30/2009 Vote

3. But this hotel doesn't seem to care about germs or cleanliness.

"It's simply not clean. Great location...dismal service. Unclean hotel that could be much better, " Read full review on TripAdvisor 9/30/2009 Vote

4. Nice customer care.

"Good Location - Good Hotel for NYC low standards " Read full review on TripAdvisor 9/25/2009 Vote

5. Although these are small issues, they go to the quality of a hotel and its care for its guests.

"An okay hotel that should be better " Read full review on TripAdvisor 6/11/2009 Vote

6. who cares?I am not a specialist in NYC, rarely go there.

"Grand MOTEL Hyatt " Read full review on TripAdvisor 4/30/2009 Vote

7. The staff recognized what I needed to have done and went the extra mile to make sure that we were taken care of.

Read full review on MyTravelGuide 8/25/2008 Vote

8. The staff recognized what I needed to have done and went the extra mile to make sure that we were taken care of.

Read full review on MyTravelGuide 8/25/2008 Vote

9. After contacting the front desk, they said security would take care of the noise problem, but it continued.

Read full review on MyTravelGuide 8/17/2008 Vote

10. After contacting the front desk, they said security would take care of the noise problem, but it continued.

Read full review on MyTravelGuide 8/17/2008 Vote