Westin San Antonio, San Antonio, Rude

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Rank

4th

Out of 504

Westin San Antonio	Average Price: $313 Check Rates

Hotel Class:

420 Market Street

San Antonio, 78205 View map

4-Star Hotel Rank: 3 of 32
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) avoid (10) awful (7) bad (34) barely (7) big deal (9) broken (21) complain (22) complaint (17) difficult (9) dirty (11) disappoint (42) disgust (5) disturbing (5) downside (7) errors (4) expensive (51) frustrated (6) hard (22) hate (5) horrible (9) inconvenient (8) issue (44) lack (9) loud (20) mediocre (5) mess (5) mistake (10) negative (22) noise (57) noisy (20) overpriced (12) poor (12) pricey (19) problem (70) ridiculous (9) rock (9) rude (8) sadly (4) shame (5) shock (4) slow (15) smell (21) terrible (12) too small (7) unfortunate (13) unhappy (4) unpleasant (4) worn (7) wrong (21)

Rude	Appears in 16 comments.

The following words were used in comments with Rude:
bad (2) clean (2) drink (2) guest (2) management (4) night (2) not (2) park (2) service (2) staff (3)

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1. (we were on the 10th floor) The Night audit lady was rude over the phone and didnt even try to be helpful.

"Beautiful hotel but Medicore Service " Read full review on TripAdvisor 7/15/2011 Vote

2. The pool was too crowded on the Fri/Sat that we stayed, and the attendance did NOT do a very good job of cleaning up the leftover towels, and drinks left by rude guests that didn't bother to clean up for themselves.

"Excellent, Clean 4 star hotel...couple of hicupps. " Read full review on TripAdvisor 6/19/2011 Vote

3. The 1800 number customer service staff was rude and gave me the run around.

"Customer service " Read full review on TripAdvisor 5/1/2011 Vote

4. Also a bellman was rude when i asked for directions.

"Extremely Disappointing! " Read full review on TripAdvisor 9/11/2010 Vote

5. rude Staff (Regina), Need new Management Bad.

"Nightmare on Riverwalk " Read full review on TripAdvisor 7/6/2009 Vote

6. our waiter really was rude but oh well there has to be a bad apple out of the bunch.

"perfect hotel! " Read full review on TripAdvisor 5/17/2009 Vote

7. At check in we were worried because there was one lady who was extremely rude to the guests in front of us.

"Website description not totally accurate but has its high points " Read full review on TripAdvisor 3/24/2009 Vote

8. They were rude, except for the valet guys.

"Nice room, unpleasant staff " Read full review on TripAdvisor 12/1/2007 Vote

9. The parking manager was rude to my wife and me.

Read full review on MyTravelGuide 11/9/2007 Vote

10. The parking attendants were very rude.

Read full review on MyTravelGuide 11/9/2007 Vote