Westin San Antonio, San Antonio, Mess

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Rank

4th

Out of 504

Westin San Antonio	Average Price: $313 Check Rates

Hotel Class:

420 Market Street

San Antonio, 78205 View map

4-Star Hotel Rank: 3 of 32
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (6) avoid (10) awful (7) bad (34) barely (7) big deal (9) broken (21) complain (22) complaint (17) difficult (9) dirty (11) disappoint (42) disgust (5) disturbing (5) downside (7) errors (4) expensive (51) frustrated (6) hard (22) hate (5) horrible (9) inconvenient (8) issue (44) lack (9) loud (20) mediocre (5) mess (5) mistake (10) negative (22) noise (57) noisy (20) overpriced (12) poor (12) pricey (19) problem (70) ridiculous (9) rock (9) rude (8) sadly (4) shame (5) shock (4) slow (15) smell (21) terrible (12) too small (7) unfortunate (13) unhappy (4) unpleasant (4) worn (7) wrong (21)

Mess	Appears in 7 comments.

The following words were used in comments with Mess:
not (2) order (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. To begin, the curbside is a mess - the bellmen do not do a very good job of managing the checkin and checkout traffic.

"Starting to show wear - lives mostly on convention " Read full review on TripAdvisor 4/24/2012 Vote

2. I took this mess to the front desk with a complaint which the night supervisor handled in an exceptionally professional manner.

"It's the little things that make you big " Read full review on TripAdvisor 4/12/2012 Vote

3. Before the check in process the valet was a mess.

"Valet Nightmare " Read full review on TripAdvisor 7/26/2011 Vote

4. My reservations where messed up and mixed up.

"Beautiful hotel but Medicore Service " Read full review on TripAdvisor 7/15/2011 Vote

5. Told the guy about the window & he said 'thanks for not messing with it, we're waiting on the window man to fix it, I wouldn't want to be walking beneath it.

"First and Last time staying at this place " Read full review on TripAdvisor 6/19/2011 Vote

6. The waitress during our breakfast buffet messed up our order.

Read full review on MyTravelGuide 2/8/2006 Vote

7. They messed up our room service order both mornings that we dined in.

"Unorganized hotel staff " Read full review on TripAdvisor 4/27/2004 Vote