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Rank
4th
Out of 504

Westin San Antonio

Average Price: $313  
 
Hotel Class:
420 Market Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 3 of 32
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Issue
Appears in 52 comments. 
The following words were used in comments with Issue:
cares (4)   great (3)   helpful (3)   high (3)   hotel (10)   money (3)   never (6)   noise (3)   not (12)   offers (2)   old (2)   park (2)   prompt (2)   quickly (2)   reservation (2)   reviews (2)   room (7)   service (5)   staff (4)   view (2)    
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1. Noise was not an issue and the curtains are very solid keeping out any light.
"Comfortable stay " Read full review on TripAdvisor   5/4/2012 Vote      
2. So, even though we could visibly see our OWN car, we had to wait those 30 minutes for them to work out that 'issue.
"Your FIESTA is interrupting my SIESTA! " Read full review on TripAdvisor   4/22/2012 Vote      
3. No issues with the room.
"Nice weekend stay " Read full review on TripAdvisor   4/7/2012 Vote      
4. We never pursued the issue any further, since we weregiven the impression this would not happen.
"Stay at The Westin Riverwalk andConcierge " Read full review on TripAdvisor   3/30/2012 Vote      
5. Special mention for Yari Ramirez, she has always worked hard to work with my reservation issues and I have been impressed with her helpfulness and prompt service.
"Top Class Hotel with Super Service " Read full review on TripAdvisor   3/5/2012 Vote      
6. The Bar had great drinks, The down fall was after we let no more than an hour of leaving we realize we left a bag back in the hotel with gifts we brought for the grandkids, It came up missing, the cleaning staff stole them, I was upset becasue a high end hotel should have handle the issue better, they seems not to care, i would not mind if we had call back a week later or even 24 hours later but an hour later.
"Good and Bad and the Ugly " Read full review on TripAdvisor   2/27/2012 Vote      
7. We had an issue with a package delivery that had nothing to do with the Westin.
"Industry Event " Read full review on TripAdvisor   1/27/2012 Vote      
8. The issues fall into the 'inconvenience' category.
"This Hotel Has a Lot Going for It, But... " Read full review on TripAdvisor   1/26/2012 Vote      
9. All the above in the plus column, but two issues soured my experience, such that I would likely not stay here again.
"This Hotel Has a Lot Going for It, But... " Read full review on TripAdvisor   1/26/2012 Vote      
10. No issues.
"Great hotel " Read full review on TripAdvisor   1/4/2012 Vote      
   
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