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Rank
4th
Out of 504

Westin San Antonio

Average Price: $313  
 
Hotel Class:
420 Market Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 3 of 32
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 23 comments. 
The following words were used in comments with Broken:
arrival (2)   balcony (2)   bathroom (2)   bed (3)   carpet (2)   clean (2)   coffee (2)   hotel (3)   not (7)   noticeable (2)   old (2)   phone (2)   pool (2)   room (10)   safe (2)   shower (5)   street (2)   towel (2)   walking (2)   worn (2)    
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1. Turns out the a/c was broken in that room.
"Excellent stay " Read full review on TripAdvisor   5/21/2012 Vote      
2. The few times I called the front desk for assistance (needing more towels once, and a broken tv remote once), the staff that responded were prompt and almost overly friendly.
"Great staff, convenient location " Read full review on TripAdvisor   3/12/2012 Vote      
3. When we arrived in our room, our thermostat was broken and there was an open bar of soap in the shower.
"A little disappointing " Read full review on TripAdvisor   1/8/2012 Vote      
4. Ice maker broken.
"Talk about a ripoff. Don't get the Terrace upgrade. " Read full review on TripAdvisor   11/21/2011 Vote      
5. Just before my trip, I had an accident where both of my legs were broken so I had to use a wheelchair during my stay.
"The Westin Riverwalk was very accomidating, friendly and professional. " Read full review on TripAdvisor   11/2/2011 Vote      
6. The sheets, decorative pillows, and bed skirts were stained; the minibar cabinet had spills on it; the carpet had not been cleaned; there was smeared food on the computer desk; and the lock on the door was broken.
"Began as one-star; ended as four-star! " Read full review on TripAdvisor   8/23/2011 Vote      
7. Our hotel room we were given had a broken door - it wouldn't latch (room 322 so if you want a free bed go try it, I bet you can get in.
"What's a synonym for 'snooty'.. " Read full review on TripAdvisor   8/16/2011 Vote      
8. I had my 65 year old mom, who has some health issues and a 10 year old with a broken arm.
"Nice hotel, bad experince " Read full review on TripAdvisor   7/25/2011 Vote      
9. When I walked across the street I was expecting to see a smashed window but there was none, instead there was a dent on the exterior of the lock to make it look as if someone who did not have my keys had broken in.
"Untrustworthy staff-Stay at your own risk! " Read full review on TripAdvisor   5/10/2011 Vote      
10. Right as I was going to bed the hotel phone rang and it was the manager calling to inform me my car had been broken into.
"Untrustworthy staff-Stay at your own risk! " Read full review on TripAdvisor   5/10/2011 Vote      
   
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