Westin San Antonio, San Antonio, Complain

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Rank

4th

Out of 504

Westin San Antonio	Average Price: $313 Check Rates

Hotel Class:

420 Market Street

San Antonio, 78205 View map

4-Star Hotel Rank: 3 of 32
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) avoid (10) awful (7) bad (34) barely (7) big deal (9) broken (21) complain (22) complaint (17) difficult (9) dirty (11) disappoint (42) disgust (5) disturbing (5) downside (7) errors (4) expensive (51) frustrated (6) hard (22) hate (5) horrible (9) inconvenient (8) issue (44) lack (9) loud (20) mediocre (5) mess (5) mistake (10) negative (22) noise (57) noisy (20) overpriced (12) poor (12) pricey (19) problem (70) ridiculous (9) rock (9) rude (8) sadly (4) shame (5) shock (4) slow (15) smell (21) terrible (12) too small (7) unfortunate (13) unhappy (4) unpleasant (4) worn (7) wrong (21)

Complain

Appears in 24 comments.

The following words were used in comments with Complain:
$ (2) better (2) fee (2) floor (2) great (2) hotel (8) never (3) night (3) not (7) room (5) valet (2)

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1. Overall the rooms are still very comfortable and clean so I'm not really complaining just noting a difference.

"Still Decent But Not Like It Used To Be " Read full review on TripAdvisor 5/1/2012 Vote

2. I complained and the fee was removed off the bill.

"Average service, overpriced room " Read full review on TripAdvisor 3/23/2012 Vote

3. I was done complaining.

"Annoyed by the condition of the rooms! " Read full review on TripAdvisor 3/18/2012 Vote

4. We were in a hurry to leave to our next destination or I would have complained more.

"Be Careful " Read full review on TripAdvisor 3/18/2012 Vote

5. If there was anything at all to complain about, it would be the daily fee for wi-fi, that the upscale hotels charge.

"best hotel stay ever " Read full review on TripAdvisor 1/30/2012 Vote

6. I stayed at this hotel two weeks ago and I cannot complain about a thing.

"Excellent place to stay in San Antonio " Read full review on TripAdvisor 1/24/2012 Vote

7. However, my companion complained that the wall was a bit thin and mentioned that moanings were overheard from the adjacent room late at night and early the following morning.

"Enjoyable stay but lacking in some areas " Read full review on TripAdvisor 12/20/2011 Vote

8. We didn't want to complain or bring any negative energy to our girls trip, however called the front desk to express our dissatisfaction.

"Bumpy start but Jared saved the trip " Read full review on TripAdvisor 8/26/2011 Vote

9. I complained immediately, and I was offered another room on the same floor (7th floor), but it was no better than the first one.

"Began as one-star; ended as four-star! " Read full review on TripAdvisor 8/23/2011 Vote

10. I complained about it twice but it was never resolved during our stay.

"Beautiful hotel but the staff is lacking " Read full review on TripAdvisor 7/8/2011 Vote