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Rank
4th
Out of 504

Westin San Antonio

Average Price: $313  
 
Hotel Class:
420 Market Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 3 of 32
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complaint
Appears in 47 comments. 
The following words were used in comments with Complaint:
$ (5)   bar (4)   complaints (47)   desk (3)   free (2)   hotel (8)   internet (4)   lacking (2)   night (6)   not (6)   park (7)   price (2)   room (8)   service (4)   staff (2)   street (2)   valet (2)   walking (2)   water (2)   well (2)    
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1. I took this mess to the front desk with a complaint which the night supervisor handled in an exceptionally professional manner.
"It's the little things that make you big " Read full review on TripAdvisor   4/12/2012 Vote      
2. I really have no complaints.
"Ideal location - great for a large corporate hotel " Read full review on TripAdvisor   3/28/2012 Vote      
3. My biggest complaint about the hotel is that the first night, I called and asked for a wake up call.
"Great staff, convenient location " Read full review on TripAdvisor   3/12/2012 Vote      
4. Rooms are nice - my only complaint was that the thermostat in the room was a bit testy, but worked fine once I figured it out.
"Nice property - great location . . " Read full review on TripAdvisor   3/8/2012 Vote      
5. My only complaint: a hotel of this stature should NOT have to nickel and dime its guests to use the computers in the business center.
"24 Hours in the Alamo City " Read full review on TripAdvisor   1/30/2012 Vote      
6. My biggest complaints are the cost of parking ($30 a day for valet and $15 for self parking in an open lot across the street) and the lack of complimentary internet service.
"Pleasant but Pricey " Read full review on TripAdvisor   1/24/2012 Vote      
7. My only complaint was the restaurant's service.
"Pleasantly surprised! " Read full review on TripAdvisor   1/5/2012 Vote      
8. The only 'complaint' I have is that the hotel was well aware of the fact that we were traveling with children, but made no effort to provide sheets, blankets and pillows until we called for them.
"Pleased " Read full review on TripAdvisor   12/27/2011 Vote      
9. The only complaint I have would be the parking / arrival situation which has always been difficult.
"Best Hotel on the Riverwalk for the price. " Read full review on TripAdvisor   9/24/2011 Vote      
10. The only complaint I have from the hotel is that they were not the greatest on bringing items that were requested to the room.
"The hotel and service was fantastic! " Read full review on TripAdvisor   9/1/2011 Vote      
   
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