Westin San Antonio, San Antonio, Hard

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Rank

4th

Out of 504

Westin San Antonio	Average Price: $313 Check Rates

Hotel Class:

420 Market Street

San Antonio, 78205 View map

4-Star Hotel Rank: 3 of 32
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: MyTravelGuide (363) , Travelocity (23) , TripAdvisor (907)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (6) avoid (10) awful (7) bad (34) barely (7) big deal (9) broken (21) complain (22) complaint (17) difficult (9) dirty (11) disappoint (42) disgust (5) disturbing (5) downside (7) errors (4) expensive (51) frustrated (6) hard (22) hate (5) horrible (9) inconvenient (8) issue (44) lack (9) loud (20) mediocre (5) mess (5) mistake (10) negative (22) noise (57) noisy (20) overpriced (12) poor (12) pricey (19) problem (70) ridiculous (9) rock (9) rude (8) sadly (4) shame (5) shock (4) slow (15) smell (21) terrible (12) too small (7) unfortunate (13) unhappy (4) unpleasant (4) worn (7) wrong (21)

Hard	Appears in 31 comments.

The following words were used in comments with Hard:
bed (4) breakfast (2) cafe (3) eat (2) expectation (3) experience (2) food (3) good (3) helpful (2) hotel (7) liked (4) location (2) nice (3) not (2) rock (4) room (4) service (3) slow (2) staff (4) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I must have seemed like the 'guest from hell' but this lady worked unbelievably hard to help me and I am very grateful.

"Excellent front desk agent Angelica " Read full review on TripAdvisor 5/3/2012 Vote

2. Special mention for Yari Ramirez, she has always worked hard to work with my reservation issues and I have been impressed with her helpfulness and prompt service.

"Top Class Hotel with Super Service " Read full review on TripAdvisor 3/5/2012 Vote

3. I would like to say this hotel was a very nice, the location was hard to find but that was ok, the staff was very friendly, They were a little slow in getting our information in the system.

"Good and Bad and the Ugly " Read full review on TripAdvisor 2/27/2012 Vote

4. This hotel is within walking distance of the Alamo, a mission, the hard rock, and of course it is on the river walk.

"Very Nice Hotel " Read full review on TripAdvisor 2/12/2012 Vote

5. I have severe allergies that make it hard for me to travel and eat - typically, I have to bring my own food and eat in my room separate from everyone else.

"Westin Riverside - INCREDIBLE 5 STAR SERVICE!! " Read full review on TripAdvisor 1/30/2012 Vote

6. Planning the meeting was fine, but once I stepped foot on property, every single staff member exhibited hospitality, efficiency, hard work, enthusiasm and teamwork .

"Outstanding customer service " Read full review on TripAdvisor 10/19/2011 Vote

7. One thing though, and this we found out the hard way, note that they charge a mandatory $30 per day valet fee if you bring your car.

"Amazing location for a lovely hotel " Read full review on TripAdvisor 9/29/2011 Vote

8. Joe - Houseman - you are such a hard worker and 'winner' of my WOW award.

"Amazing hotel and OUTSTANDING service " Read full review on TripAdvisor 8/22/2011 Vote

9. (3) The breakfast 'buffet' was not rich enough in my taste, most critically lacking any form of hard or soft cheeses (you could only get Philadelphia white cheese) and other stuff one can expect from a rather pricy breakfast - such as plain yogurt, hash browns, and biscuits.

"Clean, Central and Friendly but not fully living up to expectations " Read full review on TripAdvisor 8/18/2011 Vote

10. The Hotel has a European flair to it and to me, it was the best part of San Antonio, it was hard to leave the Hotel.

"Best Hotel in San Antonio " Read full review on TripAdvisor 7/5/2011 Vote