Astor Crowne Plaza - French Quarter, New Orleans, Wrong

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Rank

25th

Out of 427

Astor Crowne Plaza - French Quarter	Average Price: $242 Check Rates

Hotel Class:

739 Canal Street at Bourbon

New Orleans, 70130 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 13 comments.

The following words were used in comments with Wrong:
beauty (2) hotel (2) night (2) room (5) staff (2)

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1. The other 2 times we were told nothing was wrong it was just because it was an old chill system and if it detects no movement it turns OFF.

"Great beds HORRIBLE AC system! " Read full review on TripAdvisor 4/9/2012 Vote

2. wrong.

"Money taken from the safe... " Read full review on TripAdvisor 3/3/2012 Vote

3. Don't get me wrong, the rooms were clean, the staff was great, and all the hotel amenities you'd expect were there.

"Great location, no personality " Read full review on TripAdvisor 1/5/2012 Vote

4. They kept bringing the wrong cars.

"Service was the worst I have ever had in New Orleans " Read full review on TripAdvisor 11/21/2011 Vote

5. wrong--he handed me my new room key and told me I was four rooms down, good night (it was 10:30).

"Looks can be deceiving " Read full review on TripAdvisor 6/30/2011 Vote

6. And, when I brought it up to the front desk manager, he said they had inspected both rooms and didn't find anything wrong with them.

"Do not stay at the Crowne Plaza. Ever. " Read full review on TripAdvisor 6/26/2011 Vote

7. I wandered the halls on the wrong 3 trying to find my room after a long trip in.

"Location, location, location " Read full review on TripAdvisor 5/20/2011 Vote

8. Our last night there, we did have a fire alarm about 1:30 am that scared the bejeebers out of me, along with the following announcement telling us they were investigating and then the follow up announcement telling us they found nothing wrong.

"Wonderful stay " Read full review on TripAdvisor 4/28/2011 Vote

9. 0, but there were entirely too many things that went wrong, the service was very slow, and the price was high.

"Nice hotel in a perfect location, but slow service and too many things wrong " Read full review on TripAdvisor 2/19/2010 Vote

10. Some of the staff weren’t especially warm,and one wrote down the wrong time for our wake-up call (2 hours late).

"Great location, not such a great value " Read full review on Expedia 1/12/2010 Vote