Astor Crowne Plaza - French Quarter, New Orleans, Mistake

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Rank

25th

Out of 427

Astor Crowne Plaza - French Quarter	Average Price: $242 Check Rates

Hotel Class:

739 Canal Street at Bourbon

New Orleans, 70130 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 11 comments.

The following words were used in comments with Mistake:
helpful (2) not (3) reception (2) room (3)

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1. We also had a mistake on our bill and had little help with that though it did finally get resolved after 3 different phone calls.

"Meh " Read full review on TripAdvisor 11/28/2011 Vote

2. the mistake, followed by a list of people who *may* be able to help me later this morning.

"Unhelpful, indifferent staff and an overcharge that has not been fixed! " Read full review on TripAdvisor 9/12/2011 Vote

3. I was overcharged, and did not realize this mistake until this morning.

"Unhelpful, indifferent staff and an overcharge that has not been fixed! " Read full review on TripAdvisor 9/12/2011 Vote

4. Your front desk associate made a mistake during my check-in yesterday morning.

"Unhelpful, indifferent staff and an overcharge that has not been fixed! " Read full review on TripAdvisor 9/12/2011 Vote

5. com, which may have been our first mistake.

"2nd Worst Hotel I've Experienced " Read full review on TripAdvisor 5/4/2011 Vote

6. My mistake.

"Disappointment abounds " Read full review on TripAdvisor 9/19/2010 Vote

7. Why? Not because we our reservation wasn't valid, not because there was a mistake with the online site, but because these people extended the stay of the people who had the room the night before us.

Read full review on TripAdvisor 2/12/2010 Vote

8. Reception were very uninterested in their mistake and re-allocated us another room.

"The worst Hotel I have ever stayed in " Read full review on TripAdvisor 8/2/2007 Vote

9. Reception were very uninterested in their mistake and re-allocated us another room.

"The worst Hotel I have ever stayed in " Read full review on TripAdvisor 8/2/2007 Vote

10. We went for a youth conference at the Hyatt but, stayed with some friends at Crown Plaza New Orleans off Canal Street no mistake.

"God Sent! " Read full review on TripAdvisor 7/12/2005 Vote