Astor Crowne Plaza - French Quarter, New Orleans, Frustrated

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Rank

25th

Out of 427

Astor Crowne Plaza - French Quarter	Average Price: $242 Check Rates

Hotel Class:

739 Canal Street at Bourbon

New Orleans, 70130 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Frustrated

Appears in 11 comments.

The following words were used in comments with Frustrated:
experience (2) free (2) hotel (3) internet (3) lacking (2) problem (2) room (2)

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1. Very frustrating - have spent over an hour on the phone with some kind of outsourced tech support for the hotel's internet so far.

"Terrible internet " Read full review on TripAdvisor 3/15/2012 Vote

2. I guarantee if you stay here and use the valet, you will end up frustrated and it will put a damper on your trip.

"Meh " Read full review on TripAdvisor 11/28/2011 Vote

3. This is an extremely frustrating experience that has altered my entire opinion of this brand.

"Unhelpful, indifferent staff and an overcharge that has not been fixed! " Read full review on TripAdvisor 9/12/2011 Vote

4. If this sounds frustrating to you just to get your car, try doing all of this, outside in the pouring rain.

"Okay to stay but please do not valet. " Read full review on TripAdvisor 9/8/2011 Vote

5. Thus, did not experience any of the frustrations other travelers have listed.

"Best get away in YEARS, due to great staff and Don in particular. " Read full review on TripAdvisor 4/14/2011 Vote

6. Quite frustrating when you are trying to get ready to leave for the day.

"For what I paid, not too shabby. But... " Read full review on TripAdvisor 3/21/2011 Vote

7. By this time, total frustration with these guys has set in and I was really having to hold my tongue.

"Just not worth it... " Read full review on TripAdvisor 3/16/2011 Vote

8. One frustration was the lack of free internet access in the hotel rooms.

"Great Location, Good Value " Read full review on TripAdvisor 6/20/2008 Vote

9. One frustration was the lack of free internet access in the hotel rooms.

"Great Location, Good Value " Read full review on TripAdvisor 6/20/2008 Vote

10. This was all very frustrating at 6am while I was trying to prepare for a day of meetings.

"You can probably find better " Read full review on TripAdvisor 3/23/2007 Vote