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Rank
25th
Out of 427

Astor Crowne Plaza - French Quarter

Average Price: $242  
 
Hotel Class:
739 Canal Street at Bourbon
New Orleans, 70130 View map  
4-Star Hotel Rank: 11 of 37
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Complain
Appears in 40 comments. 
The following words were used in comments with Complain:
$ (2)   deal (2)   expectation (2)   hotel (3)   liked (3)   management (6)   not (5)   reception (4)   reviews (3)   room (12)   rude (2)   service (2)   slept (2)   smell (3)   staff (2)   street (3)   stunning (2)   towel (2)   view (2)   well (3)    
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1. and that day I was taking him to the WWII Museum and with tours scheduled everyday I didn't want to have a time consuming delay by complaining about a bad employee.
"BEWARE OF BRITTANY @ Front Desk!!! Everything else was ok " Read full review on TripAdvisor   5/21/2012 Vote      
2. I didn't complain to the Management because I had my 87 year old Grand Father with me who hadn't been to NOLA since 1944 and is a WWII Vet.
"BEWARE OF BRITTANY @ Front Desk!!! Everything else was ok " Read full review on TripAdvisor   5/21/2012 Vote      
3. That is what you get in that location at that level, so I'm not complaining, just letting would-be travelers know that if they want to sleep before the wee hours, they should request an upper floor at check-in.
"Upper floors a must " Read full review on TripAdvisor   5/14/2012 Vote      
4. The hallways on the third floor smelled very badly, moldy, but on the our third day there it smelled better, so maybe someone complained & sent someone to freshen up the carpet.
"okay " Read full review on TripAdvisor   4/7/2012 Vote      
5. Not complaining about having to park seven blocks away, that is part of the trip you work around.
"Great location, friendly staff " Read full review on TripAdvisor   2/28/2012 Vote      
6. When we complained, we were literally told that the manager had 'come to our room and we slammed the door in his face when he offered to give us another room.
"AVOID THIS PLACE! " Read full review on TripAdvisor   1/26/2012 Vote      
7. These seemed to be the things people have complained about most.
"You could not ask for better in New Orleans! " Read full review on TripAdvisor   11/3/2011 Vote      
8. The view was right into the ajoining building, but it's pretty much like that there, so can't complain about that.
"Couldn't get a better location in NOLA! " Read full review on TripAdvisor   11/1/2011 Vote      
9. However, the staff member I was talking to asked me about my stay and after complaining about the valet charges.
"Great location... but beware of parking charges!!! " Read full review on TripAdvisor   9/13/2011 Vote      
10. Being Bourbon Street, it was to be expected so can't really complain too much.
"Great stay - minus the (expected) noise! " Read full review on TripAdvisor   4/5/2011 Vote      
   
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