Astor Crowne Plaza - French Quarter, New Orleans, Unacceptable

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Rank

25th

Out of 427

Astor Crowne Plaza - French Quarter	Average Price: $242 Check Rates

Hotel Class:

739 Canal Street at Bourbon

New Orleans, 70130 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unacceptable

Appears in 11 comments.

The following words were used in comments with Unacceptable:
$ (2) dangerous (2) does (2) experience (2) hot (2) hotel (5) most (2) not (5) park (6) room (3) sleep (2) street (2) traffic (2) trip (2) uncomfortable (2) valet (3) website (2)

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1. This kind of indifference and unwillingness to help is totally unacceptable.

"Unhelpful, indifferent staff and an overcharge that has not been fixed! " Read full review on TripAdvisor 9/12/2011 Vote

2. Also, $10 a day for wireless is unacceptable.

"Great Location, Friendly Staff, Acceptable Condition, Uncomfortable Bed. " Read full review on TripAdvisor 4/12/2011 Vote

3. HOW UNCOMFORTABLE it is to wake up in SWEAT because I do not move while I sleep????? After touring the town, it was UNACCEPTABLE HOW HOT IS IN THE ROOMS.

"One of the worst experiences I encountered it all the years I have spent traveling to New Orleans & The New Orleans area " Read full review on TripAdvisor 1/21/2011 Vote

4. HOW UNCOMFORTABLE it is to wake up in SWEAT because I do not move while I sleep????? After touring the town, it was UNACCEPTABLE HOW HOT IS IN THE ROOMS.

"One of the worst experiences I encountered it all the years I have spent traveling to New Orleans & The New Orleans area " Read full review on TripAdvisor 1/21/2011 Vote

5. Not only is this pool a health hazard, the poor customer service I encountered was unacceptable.

"Filthy Pool Had An Ecosystem Growing In It " Read full review on TripAdvisor 6/1/2010 Vote

6. 5-star place that charges $250/night (admittedly during Mardgi Gras), the state of the room and the slowness of response it unacceptable.

"Nice hotel in a perfect location, but slow service and too many things wrong " Read full review on TripAdvisor 2/19/2010 Vote

7. The hotel was great, no parking and having to pay for valet parking is unacceptable.

Read full review on MyTravelGuide 5/10/2009 Vote

8. Since it had to work early Sunday morning, I knew that would be unacceptable.

"They gave away our pre-paid room after 3 confirmation phone calls!!! " Read full review on TripAdvisor 7/28/2007 Vote

9. Hotel experience made unacceptable by fact that valet parking purported by hotel's website actually self parking 3+ blocks away (30-45 minutes round trip with traffic) on the most dangerous street in the city (native, so I know), which still does not have electricity post-Katrina.

Read full review on MyTravelGuide 3/8/2006 Vote

10. Hotel experience made unacceptable by fact that valet parking purported by hotel's website actually self parking 3+ blocks away (30-45 minutes round trip with traffic) on the most dangerous street in the city (native, so I know), which still does not have electricity post-Katrina.

Read full review on MyTravelGuide 3/8/2006 Vote