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25th
Out of 427

Astor Crowne Plaza - French Quarter

Average Price: $242  
 
Hotel Class:
739 Canal Street at Bourbon
New Orleans, 70130 View map  
4-Star Hotel Rank: 11 of 37
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mess
Appears in 12 comments. 
The following words were used in comments with Mess:
armoire (2)   bad (2)   bathtub (2)   benefit (2)   broken (2)   desk (3)   dinner (6)   guest (2)   hotel (3)   large (4)   need (2)   pillow (2)   priority (2)   problem (2)   queen (2)   reservation (7)   room (5)   small (4)   stains (2)   weekends (2)    
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1. I mean really, how can anyone mess up breakfast?? We had to wait for 45 minutes before our order was taken and then another 45 minutes before finally being served.
"Do not recommend " Read full review on TripAdvisor   4/8/2012 Vote      
2. That hotel messed up my reservation a couple of weeks before my arrival, so I made a phone call to Don Zimmer, Director of Sales and he worked a miracle and managed to get me a room at my favorite hotel in New Orleans.
"Back again! " Read full review on TripAdvisor   7/14/2011 Vote      
3. It was a mess.
"Bad valet!! " Read full review on TripAdvisor   6/23/2011 Vote      
4. We all had to be treated with a topical ointment, and are dealing with this mess until it subsides.
"Watch out for the bed bugs " Read full review on TripAdvisor   3/22/2011 Vote      
5. That was a bit of a mess as well.
"WILL NEVER STAY HERE AGAIN! " Read full review on TripAdvisor   7/20/2010 Vote      
6. Excellent house-keeping and best location in town, right in the action without the mess.
"Great location, good value. " Read full review on Expedia   11/17/2009 Vote      
7. Here is what I found:1) Called before I came in to make dinner reservations and was put on hold for 15 minutes2) Made dinner reservations and wrote them down with the concierge3) Went to check in (I am Priority Club Gold Member) and wasn`t recognized, asked the agent for change and was told that she didn`t have any4) No mention of benefits for PC given to me at all5) One room was large and the other was small (2 queens large and the king was small)6) We found dirty cups on the top of the armoire and paperwork from weekend guests on the floor7) Stained pillow cases8) AC was broken and only read celcius (which we lived with)9) Bathroom tile needed recaulking badly and the bathtub was scratched10) asked several questions to the front desk and got misinformation11) Went to dinner and our reservations were totally MESSED upIn short, we had several problems and the rooms weren`t great.
"Good location, that is the only positive I can say " Read full review on TripAdvisor   3/14/2008 Vote      
8. Here is what I found:1) Called before I came in to make dinner reservations and was put on hold for 15 minutes2) Made dinner reservations and wrote them down with the concierge3) Went to check in (I am Priority Club Gold Member) and wasn't recognized, asked the agent for change and was told that she didn't have any4) No mention of benefits for PC given to me at all5) One room was large and the other was small (2 queens large and the king was small)6) We found dirty cups on the top of the armoire and paperwork from weekend guests on the floor7) Stained pillow cases8) AC was broken and only read celcius (which we lived with)9) Bathroom tile needed recaulking badly and the bathtub was scratched10) asked several questions to the front desk and got misinformation11) Went to dinner and our reservations were totally MESSED upIn short, we had several problems and the rooms weren't great.
"Good location, that is the only positive I can say " Read full review on TripAdvisor   3/14/2008 Vote      
9. The hotel air conditioning system was totally messed up.
"Signs of Stress " Read full review on TripAdvisor   12/16/2007 Vote      
10. Then on checkout, there was yet another mess.
"Terrible from start to finish " Read full review on TripAdvisor   9/4/2007 Vote      
   
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