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Rank
25th
Out of 427

Astor Crowne Plaza - French Quarter

Average Price: $242  
 
Hotel Class:
739 Canal Street at Bourbon
New Orleans, 70130 View map  
4-Star Hotel Rank: 11 of 37
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 44 comments. 
The following words were used in comments with Rude:
annoy (2)   arrogant (2)   attitude (3)   car (3)   clean (3)   customer (3)   desk (11)   helpful (5)   hotel (6)   management (5)   not (9)   pleasant (2)   pretty (2)   reception (2)   room (5)   service (8)   staff (19)   valet (4)   walking (2)   well (3)    
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1. I must say this bothered me the most because I couldn't believe the RUDENESS and LAZY attitude of this person.
"BEWARE OF BRITTANY @ Front Desk!!! Everything else was ok " Read full review on TripAdvisor   5/21/2012 Vote      
2. Service was good, except for one very stressed valet who was extremely rude and no one picked up our room service order the night before, so we had to call the next morning and order it in a hurry (they delivered it promptly).
"Upper floors a must " Read full review on TripAdvisor   5/14/2012 Vote      
3. rude.
"Old rooms and non-English speaking staff!! " Read full review on TripAdvisor   4/29/2012 Vote      
4. hotel was nice and clean , front desk very friendly , room pretty clean , bell hops very helpful ,restaurant well now where do i start , breakfast walked in no sign saying wait to be seated no one around , fine proceeded to find a table , found one went to sit down , across the room a waiter yelled dont just sit down go back to the entrance and wait to be seated , we were stunned to be yelled at in front of the other guest so we proceeded to the entrance when the same man walked by and said in a rude tone this is not a seat yourself restaurant .
"unbelievable waiter ! " Read full review on TripAdvisor   2/9/2012 Vote      
5. Although the room was acceptable, the front desk staff are very rude and do not understand what customer service is about.
"Be careful with your final bill " Read full review on TripAdvisor   1/22/2012 Vote      
6. Totally rude staff.
"Never Again " Read full review on TripAdvisor   1/10/2012 Vote      
7. We were not treatly rudely as mentioned in other reviews, but there was a certain 'attitude' among front desk staff that was lacking.
"Good hotel, great location! " Read full review on TripAdvisor   12/29/2011 Vote      
8. I found none of the rudeness others spoke of.
"Memorable Trip " Read full review on TripAdvisor   12/22/2011 Vote      
9. The staff is rude especially the cleaning crew and the pool is never open.
"Wow! " Read full review on TripAdvisor   12/9/2011 Vote      
10. They weren't rude, but they seemed bored with their jobs.
"Didn't quite live up to expectations... " Read full review on TripAdvisor   10/9/2011 Vote      
   
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