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Rank
25th
Out of 427

Astor Crowne Plaza - French Quarter

Average Price: $242  
 
Hotel Class:
739 Canal Street at Bourbon
New Orleans, 70130 View map  
4-Star Hotel Rank: 11 of 37
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 139 comments. 
The following words were used in comments with Problem:
arrival (6)   biggest (6)   desk (11)   dinner (6)   floor (6)   guest (9)   hotel (31)   large (6)   management (5)   never (5)   new (6)   noise (15)   not (26)   park (11)   reservation (7)   room (42)   service (7)   staff (8)   valet (9)   wondering (5)    
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1. The problem was the (two)corporate employees standing right next to the supervisor and watching her every move with their hands behind their backs.
"Nice spot, but the little extras really made the difference " Read full review on TripAdvisor   5/11/2012 Vote      
2. I did have a problem that I was charged twice for the room in error, but Ms.
"Great Location and Nice Hotel " Read full review on TripAdvisor   5/9/2012 Vote      
3. I'm not sure what the problem was but I had to ask them if they would take my order.
"Nice hotel & location " Read full review on TripAdvisor   5/3/2012 Vote      
4. Everything was a problem with them.
"Nice hotel & location " Read full review on TripAdvisor   5/3/2012 Vote      
5. The only problem with the room for us was that the ac unit faced the head of the bed, so the air blew in our face while we slept.
"Mardi Gras 2012 " Read full review on TripAdvisor   4/13/2012 Vote      
6. They had problems with our booking and did not even try to help us figure it out, I tried to explain but she keeps interrupting my explanation and keep insisting that it is what it is.
"Poor service. " Read full review on TripAdvisor   4/8/2012 Vote      
7. There was no moaning from guests in the lift about problems in the hotel.
"A fine stay at a fine hotel (with only one small quibble). " Read full review on TripAdvisor   3/28/2012 Vote      
8. Because of the aforementioned lack of drop off / pick up space in front of the hotel, there is also a problem with valet when you leave the hotel.
"Great Hotel, just a couple of complaints " Read full review on TripAdvisor   3/19/2012 Vote      
9. Several reviewers have mentioned problems with the valet parking, but I didn't realize how bad the problem would be.
"Great Hotel, just a couple of complaints " Read full review on TripAdvisor   3/19/2012 Vote      
10. The service was generally very good, with the only real problem being the valet parking issue.
"Great Hotel, just a couple of complaints " Read full review on TripAdvisor   3/19/2012 Vote      
   
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