Boston Park Plaza Hotel, Boston, Complain

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OpinionWell
Rank

67th

Out of 197

Boston Park Plaza Hotel	Average Price: $229 Check Rates

Hotel Class:

64 Arlington Street

Boston, 02116-3912 View map

3-Star Hotel Rank: 25 of 37
Average review rating: 3.2

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (12) , Expedia (96) , MyTravelGuide (604) , Travelocity (51) , TripAdvisor (718) , YahooTravel (87)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (12) avoid (14) awful (15) bad (40) bed bugs (7) broken (21) chipped (7) complain (23) complaint (14) dated (14) difficult (6) dingy (8) dirty (21) disappoint (28) disturbing (8) downside (7) expensive (40) filthy (7) gross (5) hard (22) hardly (9) horrible (17) inconvenient (6) issue (25) lack (12) loud (39) lousy (5) mistake (7) mold (8) negative (20) noise (58) noisy (23) outdated (16) overpriced (6) peeling (6) poor (14) poorly (12) pricey (12) problem (78) ridiculous (6) rude (31) slow (11) smell (19) terrible (24) tiny (54) too small (8) uncomfortable (8) unfortunate (18) worst (21) wrong (11)

Complain

Appears in 73 comments.

The following words were used in comments with Complain:
$ (3) bathroom (4) concierge (4) desk (10) guest (5) hotel (12) liked (4) management (6) night (5) not (13) offers (3) park (3) price (5) rating (5) room (35) service (3) size (5) small (9) staff (4) upgraded (3)

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1. I couldn't really complain about the hotel.

"Decent hotel " Read full review on TripAdvisor 9/22/2009 Vote

2. The only complain is the noise that comes from the big fans outside, but they moved me in another room with no problems.

"A good hotel " Read full review on Expedia 9/13/2009 Vote

3. getting someone on the phone to complain took 3 calls, being on hold for 5 minutes each time.

"historic hotel has gone downhill " Read full review on Expedia 9/1/2009 Vote

4. I complained about the TV, AC and lack of hot water as we checked out and the desk agent asked me if I called anyone to come repair it.

"Incredibly Disappointing " Read full review on TripAdvisor 7/3/2009 Vote

5. The room was a bit small, but for the price I am not complaining.

"Great hotel old world charm " Read full review on Expedia 4/19/2009 Vote

6. I opened the shade to find a brick building (which is common in Boston, so I can't complain too much).

"Don't waste your money like I did! " Read full review on YahooTravel 2/16/2009 Vote

7. so who am i to complaine.

"Nice Hotel!! " Read full review on TripAdvisor 11/20/2008 Vote

8. On our checkout we complained to the front desk for the third time and got a small inkling of sympathy and a 'sorry there is nothing we can do about it as that is the job of the engineering department.

Read full review on MyTravelGuide 10/22/2008 Vote

9. On our checkout we complained to the front desk for the third time and got a small inkling of sympathy and a 'sorry there is nothing we can do about it as that is the job of the engineering department.

Read full review on MyTravelGuide 10/22/2008 Vote

10. Another thing I would complain about is the speed of the elevators when the hotel is crowded.

"Expected Better... " Read full review on YahooTravel 10/20/2008 Vote