Lenox Hotel Boston, Boston, Slow

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (9) annoy (15) apologetic (4) avoid (9) bad (22) big deal (9) bit dated (5) broken (6) chipped (13) complain (20) complaint (32) cramped (5) dated (13) difficult (12) dirty (5) disappoint (65) downside (17) dusty (4) errors (5) expensive (45) hard (32) hassle (7) issue (44) lack (13) loud (15) mistake (8) negative (21) noise (42) noisy (26) outdated (5) overpriced (10) poor (16) pricey (15) problem (53) rude (9) sad (4) sadly (4) shame (5) slow (15) smell (22) terrible (11) tiny (22) too small (9) ugly (6) unfortunate (16) unpleasant (4) worn (7) worst (5) would have liked (7) wrong (15)

Slow	Appears in 16 comments.

The following words were used in comments with Slow:
appearance (2) elevator (2) fan (2) food (3) friendly (3) hotel (4) huge (2) internet (2) liked (2) room (4) service (6) staff (2) ugly (2) well (3) wifi (2)

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1. In both cases the food was ok, but the service was slow and strange - like the servers were in a daze or something.

"Fine + a few headaches " Read full review on TripAdvisor 4/23/2012 Vote

2. There are 3 restuarants/bars in the hotel, we found all to serve good food altough service can be a little slow.

"A superb base in Boston " Read full review on TripAdvisor 10/1/2011 Vote

3. Breakfast staff were a bit slow and seemed like they didn't know what they were doing and concierge, although very polite, missed the fact that there was a major fashion event (fashion night out) being held at Newbury street (next to hotel) even though I specifically events if any events were happening that weekend.

"Great location, good price but a bit chince. " Read full review on TripAdvisor 9/18/2011 Vote

4. The lift looked original and was kinda slow to come, but really quiet - our room was next door to it and we couldn't hear it at all.

"Swanky and sophisticated. LOVED it! " Read full review on TripAdvisor 9/1/2011 Vote

5. Can I find a complaint? Well this is an old hotel and the lift service is a tad slow, but well compensated by that friendly Boston welcome and service.

"Yet again, one of the best hotels ever " Read full review on TripAdvisor 8/8/2011 Vote

6. My room on the 11th floor was rather dark and cheerless and wifi connection was slow but the rest of the hotel was lovely, though it would benefit from some more communal lounge area.

"Liked the Lenox " Read full review on TripAdvisor 7/12/2011 Vote

7. And one minor complain: The wifi network is really really slow.

"Traditional classic Hotel. Older customers. " Read full review on TripAdvisor 7/8/2011 Vote

8. just take it slowly to start with.

"Brilliant location and superb service " Read full review on TripAdvisor 5/12/2011 Vote

9. The staff, although friendly, were a little slow in recognising that people needed serving - more interested in chatting to each other - and we had to ,ake a point of putting our coats on so that we could pay.

"Brilliant location and superb service " Read full review on TripAdvisor 5/12/2011 Vote

10. Ventilation in the room was a problem as well and the hi-speed internet was tremendously slow.

"What is all the fuss about? " Read full review on TripAdvisor 3/6/2011 Vote