Lenox Hotel Boston, Boston, Rude

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (9) annoy (15) apologetic (4) avoid (9) bad (22) big deal (9) bit dated (5) broken (6) chipped (13) complain (20) complaint (32) cramped (5) dated (13) difficult (12) dirty (5) disappoint (65) downside (17) dusty (4) errors (5) expensive (45) hard (32) hassle (7) issue (44) lack (13) loud (15) mistake (8) negative (21) noise (42) noisy (26) outdated (5) overpriced (10) poor (16) pricey (15) problem (53) rude (9) sad (4) sadly (4) shame (5) slow (15) smell (22) terrible (11) tiny (22) too small (9) ugly (6) unfortunate (16) unpleasant (4) worn (7) worst (5) would have liked (7) wrong (15)

Rude	Appears in 13 comments.

The following words were used in comments with Rude:
cab (2) car (2) helpful (2) service (2) staff (2) waitress (2)

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1. Second, the female concergie was rude to some international guests.

"Beautiful and great location " Read full review on TripAdvisor 4/5/2012 Vote

2. The staff at The Lenox were helpful and friendly, happy to see us and never rude.

"Beautiful Boston in The Lenox Hotel. A wonderful friendly location for a get away. " Read full review on TripAdvisor 11/15/2011 Vote

3. The main reason for the low rating, however, was the surprisingly rude service.

"Surprisingly rude " Read full review on TripAdvisor 8/31/2011 Vote

4. At that moment, we had to wait a long time for the bell boy and the person who put the luggage in the car was rude.

"Great location, nothing more. " Read full review on TripAdvisor 8/17/2011 Vote

5. We were met with the same rudeness from a different barman and the waitress was positively agressive.

"Excellent Stay " Read full review on TripAdvisor 3/30/2011 Vote

6. We had drinks and dinner there on our first night and the bartender was surly and rude.

"Excellent Stay " Read full review on TripAdvisor 3/30/2011 Vote

7. We got disinterest and a rude response.

"No hot water and it comes with attitude. " Read full review on TripAdvisor 3/6/2011 Vote

8. We had breakfast once, and it was nice, but a waitress was quite rude to my husband, which resulted in her not getting a tip.

"Great Location " Read full review on TripAdvisor 12/21/2010 Vote

9. I think three tries at getting us to use their hotel car was over the top and actually quite rude as I consistantly declined.

"Mixed feelings " Read full review on TripAdvisor 1/20/2009 Vote

10. While they weren`t particularly rude, their service attitude was grouchy at best and weren`t particularly helpful when asked for travel advice and/or recommendations.

"Not Coming Back to Lenox " Read full review on TripAdvisor 11/15/2006 Vote