Lenox Hotel Boston, Boston, Problem

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (9) annoy (15) apologetic (4) avoid (9) bad (22) big deal (9) bit dated (5) broken (6) chipped (13) complain (20) complaint (32) cramped (5) dated (13) difficult (12) dirty (5) disappoint (65) downside (17) dusty (4) errors (5) expensive (45) hard (32) hassle (7) issue (44) lack (13) loud (15) mistake (8) negative (21) noise (42) noisy (26) outdated (5) overpriced (10) poor (16) pricey (15) problem (53) rude (9) sad (4) sadly (4) shame (5) slow (15) smell (22) terrible (11) tiny (22) too small (9) ugly (6) unfortunate (16) unpleasant (4) worn (7) worst (5) would have liked (7) wrong (15)

Problem

Appears in 56 comments.

The following words were used in comments with Problem:
desk (2) didnt (2) few (6) hotel (11) location (3) night (7) not (10) old (2) reception (2) recommend (2) room (12) service (3) shower (2) sleep (2) small (2) special (3) staff (3) store (2) useful (2) walking (2)

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1. Very traditional inside, had a good sized room, service was very attentive, had a few sleep problems on the first night due to noise but this didn't re-occur.

"Good stay on a business trip " Read full review on TripAdvisor 5/10/2012 Vote

2. Maybe if there hadn't been all of those problems, but since there were, the unimpressive quality of the hotel definitely wasn't worth the headaches.

"Fine + a few headaches " Read full review on TripAdvisor 4/23/2012 Vote

3. Only problem was the wi-fit went out for a while one night but they had it back the next morning.

"Excellent Property, Location and Service! " Read full review on TripAdvisor 4/23/2012 Vote

4. We stayed 10 days in The Lenox, and it was wonderful: very, very attentive staff, every problem or question was immediately solved, top concierge Kirsti arranged everything.

"excellent place to stay " Read full review on TripAdvisor 4/1/2012 Vote

5. This wouldn't be a problem except at 5am when everyone is getting ready it is very loud.

"Really Nice Hotel, Great Location " Read full review on TripAdvisor 3/3/2012 Vote

6. We walked from the North End back to the hotel (with stops along the way) without a problem.

"Love the Lenox! " Read full review on TripAdvisor 2/27/2012 Vote

7. I really want to thank front desk assistant Ashley, for solving a simple but urgent problem.

"Service beyond my expectations! " Read full review on TripAdvisor 2/19/2012 Vote

8. Some reviews mention a problem getting early check-in, and I'd say that's accurate.

"Perfect stay " Read full review on TripAdvisor 1/3/2012 Vote

9. Front desk comp'd us breakfast one day due to problems with AC.

"Great location, exceptional service " Read full review on TripAdvisor 12/25/2011 Vote

10. Only problem we had was AC was a little noisy and temperature inconsistent.

"Great location, exceptional service " Read full review on TripAdvisor 12/25/2011 Vote