Lenox Hotel Boston, Boston, Poor

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (9) annoy (15) apologetic (4) avoid (9) bad (22) big deal (9) bit dated (5) broken (6) chipped (13) complain (20) complaint (32) cramped (5) dated (13) difficult (12) dirty (5) disappoint (65) downside (17) dusty (4) errors (5) expensive (45) hard (32) hassle (7) issue (44) lack (13) loud (15) mistake (8) negative (21) noise (42) noisy (26) outdated (5) overpriced (10) poor (16) pricey (15) problem (53) rude (9) sad (4) sadly (4) shame (5) slow (15) smell (22) terrible (11) tiny (22) too small (9) ugly (6) unfortunate (16) unpleasant (4) worn (7) worst (5) would have liked (7) wrong (15)

Poor	Appears in 17 comments.

The following words were used in comments with Poor:
generous (2) hotel (4) lacking (2) management (2) money (2) not (3) quality (2) rating (3) room (9) service (3) tiny (2) water (2)

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1. Tiny, gloomy and poor shower (in the bath) water pressure.

". A disappointment with the Lenox. Boston " Read full review on TripAdvisor 4/23/2012 Vote

2. Right in the center of it all in the Back Bay, and if the weather is poor, you can easily get into the malls at Copley & the Pru.

"A fabulous hotel with a wonderful staff! " Read full review on TripAdvisor 1/30/2012 Vote

3. I'm sure it's a nice service if you want it, but it's only one room so you're just kind of sitting there staring at the poor guy.

"Perfect stay " Read full review on TripAdvisor 1/3/2012 Vote

4. The room was average with poor amenity.

"avoid room 624 " Read full review on TripAdvisor 11/21/2011 Vote

5. I could not believe the poor condition of the hotel.

"avoid room 624 " Read full review on TripAdvisor 11/21/2011 Vote

6. Would not recommend in-room dining though as the food was poor quality, however, they did acknowledge this and didn't charge.

"Beautiful, characterful hotel in the hub of Boston! " Read full review on TripAdvisor 9/6/2011 Vote

7. I feel the lack of communication on their management was very very poor, especially since they knew I was arriving into Boston at midnight.

"If they give away your room.... be sure to call the new hotel to verify you have a place to stay. " Read full review on TripAdvisor 8/23/2011 Vote

8. I honestly have no idea how this hotel got any kind of poor review.

"Oh my stars....BEST HOTEL EVER " Read full review on TripAdvisor 6/29/2011 Vote

9. We travelled to Boston just after Christmas, and despite being delayed by one day due to poor weather in Boston, the hotel facilitated us by allowing us to stay for an additional night Rooms were comfortable.

"Top class friendly hotel in a great location " Read full review on TripAdvisor 4/18/2011 Vote

10. No request is too much and all the little touches are unbelievable, from the staff at the door to greet you ,to leaving a hand written birthday note and bottle of wine for my wife's birthday, to the poor gentleman that came to our room twice to help us with our fireplace fire, everyone had a smile on and seemed generally happy to be working here.

"One of our best stays EVER !! " Read full review on TripAdvisor 3/10/2011 Vote