Lenox Hotel Boston, Boston, Disappoint

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (9) annoy (15) apologetic (4) avoid (9) bad (22) big deal (9) bit dated (5) broken (6) chipped (13) complain (20) complaint (32) cramped (5) dated (13) difficult (12) dirty (5) disappoint (65) downside (17) dusty (4) errors (5) expensive (45) hard (32) hassle (7) issue (44) lack (13) loud (15) mistake (8) negative (21) noise (42) noisy (26) outdated (5) overpriced (10) poor (16) pricey (15) problem (53) rude (9) sad (4) sadly (4) shame (5) slow (15) smell (22) terrible (11) tiny (22) too small (9) ugly (6) unfortunate (16) unpleasant (4) worn (7) worst (5) would have liked (7) wrong (15)

Disappoint

Appears in 68 comments.

The following words were used in comments with Disappoint:
appearance (3) average (2) bathroom (6) experience (3) few (3) good (3) great (5) hotel (20) location (3) much (3) night (4) not (25) reviews (5) room (17) service (6) shower (3) small (3) staff (4) trip (3) view (4)

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1. For my first trip to the Lenox, I expected a bit of luxury and a great price, and I was not disappointed.

"High quality, and it shows " Read full review on TripAdvisor 5/14/2012 Vote

2. Visited Salem and was disappointed with the visit.

"Stay at the Lenox " Read full review on TripAdvisor 4/29/2012 Vote

3. That's the only disappointment that we experienced with the hotel.

"A winner! " Read full review on TripAdvisor 4/27/2012 Vote

4. I've stayed in a lot of 5 star hotels and was just a little disappointed with the Lenox.

"Very good but not quite as good as I expected " Read full review on TripAdvisor 4/25/2012 Vote

5. At this point I'd really hesitate to stay anywhere else there was too much good here, I'd be afraid if I tried something else just to be different, I'd just be disappointed.

"Every bit as Great as the Great reviews we read... " Read full review on TripAdvisor 4/10/2012 Vote

6. If you want big you will be disappointed.

"Beautiful and great location " Read full review on TripAdvisor 4/5/2012 Vote

7. I took the lead on booking our hotel stay and chose this hotel after reading numerous positive reviews on various sites - I was not disappointed.

"Perfect boutique hotel with excellent service " Read full review on TripAdvisor 3/31/2012 Vote

8. Stay here and you will not be disappointed.

"Fabulous second chance. great job wonderful. " Read full review on TripAdvisor 3/11/2012 Vote

9. Considering nearly all of the reviews compliment the hotel on it's service, I was disappointed that we did not get to experience this.

"Almost 5/5 but not quite..... " Read full review on TripAdvisor 2/12/2012 Vote

10. Enough said - I was terribly disappointed on a number of levels.

"Mixed messages " Read full review on TripAdvisor 1/5/2012 Vote