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Rank
13th
Out of 287

Hilton Garden Inn Austin Downtown

Average Price: $158  
 
Hotel Class:
500 North IH 35
Austin, 78701 View map  
4-Star Hotel Rank: 7 of 23
Average review rating: 3.82
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 21 comments. 
The following words were used in comments with Terrible:
busy (2)   desk (2)   hotel (9)   housekeeping (2)   nice (2)   noise (3)   room (3)   service (5)    
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1. What a terrible mistake this time.
"Second time here and really dissapointed with my most recent stay " Read full review on TripAdvisor   10/16/2011 Vote      
2. To solve the road noise issue, I set my AC fan to on (instead of auto) and used the white noise to drown out the cars (which weren't terribly loud to begin with).
"Suprised by the Quality of the HGI " Read full review on TripAdvisor   9/22/2011 Vote      
3. This hotel is terrible, unprofessional, and the organization running it should be ashamed of itself.
"Stay Somewhere Else " Read full review on TripAdvisor   12/1/2010 Vote      
4. The place was terrible, first we got there and there was manditory valet parking.
"TERRIBLE--NEVER GO THERE!!!!!!!!!!!!!!!!!!!!!!! " Read full review on YahooTravel   8/10/2009 Vote      
5. housekeeping terrible hotel was unclean , messes in elevator dirty underwear back of lobby told desk help numerous times, finally a housekeeper came , and this is the crazy truth- kicked the underwear under the closest rug.
"a lot of hype- housekeeping is very bad,look elsewhere " Read full review on TripAdvisor   8/2/2009 Vote      
6. and the front desk was very courteous but the pool area was TERRIBLE.
"ok i guess.. " Read full review on YahooTravel   5/28/2009 Vote      
7. I had an $18 grilled cheese sandwich and soup delivered to my room and the soup was terrible, bland, like nursing home food.
"Not worth the price. " Read full review on TripAdvisor   3/28/2009 Vote      
8. Coffee is terrible, no microwave, no airport shuttle service.
"Not worth the price. " Read full review on TripAdvisor   3/28/2009 Vote      
9. The water from the faucet tasted terrible.
Read full review on MyTravelGuide   2/26/2009 Vote      
10. terrible quality bed linens and pillows.
Read full review on MyTravelGuide   7/23/2008 Vote      
   
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