Hilton Garden Inn Austin Downtown, Austin, Dirty

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Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) annoy (5) avoid (10) awful (6) bad (37) barely (3) big deal (7) broken (5) chipped (3) complain (22) complaint (7) damage (5) difficult (7) dirty (5) disappoint (14) disturbing (4) downside (8) expensive (27) gross (3) hard (22) horrible (10) issue (28) lack (5) loud (27) mistake (4) mold (4) negative (9) noise (68) noisy (24) offensive (4) outdated (5) outrageous (4) overpriced (7) poor (9) pricey (8) problem (47) ridiculous (4) rowdy (5) rude (8) shame (4) shock (6) slow (12) smell (15) terrible (15) tiny (15) uncomfortable (5) unfortunate (7) worn (4) worst (18) wrong (5)

Dirty

Appears in 11 comments.

The following words were used in comments with Dirty:
clean (3) coffee (5) housekeeping (2) room (3) towel (4)

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1. Even after, no one bothered to assist, and we spent the last night with a pile of dirty towels in the bathroom, no toilet paper, and crawled into unmade messy beds.

"Great Stay but someone needs to listen " Read full review on TripAdvisor 11/17/2011 Vote

2. We had no clean towels, trash still in the room, and no one picked up the dirty towels .

"Great Stay but someone needs to listen " Read full review on TripAdvisor 11/17/2011 Vote

3. bathtub was all scratched up and the floor was dirty when I checked in.

"Just OK " Read full review on TripAdvisor 11/5/2011 Vote

4. I was sat at a dirty table, chose the continental breakfast for $11 for which I got yogurt, granola, a muffin, and juice (and no service).

"Lovely room, great housekeeping, overpriced restaurant... " Read full review on TripAdvisor 3/25/2011 Vote

5. housekeeping terrible hotel was unclean , messes in elevator dirty underwear back of lobby told desk help numerous times, finally a housekeeper came , and this is the crazy truth- kicked the underwear under the closest rug.

"a lot of hype- housekeeping is very bad,look elsewhere " Read full review on TripAdvisor 8/2/2009 Vote

6. The dirty cup had a huge red lip imprint on it when we arrived and was then re-placed onto the coffee tray the next day 'as clean' with the same red lip print on it.

Read full review on MyTravelGuide 7/3/2008 Vote

7. The dirty coffee cup is horrible.

Read full review on MyTravelGuide 7/3/2008 Vote

8. dirty coffee cup (lip print on it) in room, then the maid returned the same dirty cup to our coffee pot tray like it was fresh.

Read full review on MyTravelGuide 7/3/2008 Vote

9. They leave new towels, I tip them--what could they possibly screw up?Well, they left a dirty cup among the clean disposable cups by the coffee machine.

"Bad Housekeeping But Otherwise Nice Hotel " Read full review on TripAdvisor 3/6/2007 Vote

10. Parking garage was dirty -- need to power wash, better lighting.

Read full review on MyTravelGuide 6/18/2005 Vote