Hilton Garden Inn Austin Downtown, Austin, Slow

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Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) annoy (5) avoid (10) awful (6) bad (37) barely (3) big deal (7) broken (5) chipped (3) complain (22) complaint (7) damage (5) difficult (7) dirty (5) disappoint (14) disturbing (4) downside (8) expensive (27) gross (3) hard (22) horrible (10) issue (28) lack (5) loud (27) mistake (4) mold (4) negative (9) noise (68) noisy (24) offensive (4) outdated (5) outrageous (4) overpriced (7) poor (9) pricey (8) problem (47) ridiculous (4) rowdy (5) rude (8) shame (4) shock (6) slow (12) smell (15) terrible (15) tiny (15) uncomfortable (5) unfortunate (7) worn (4) worst (18) wrong (5)

Slow	Appears in 17 comments.

The following words were used in comments with Slow:
desk (3) elevator (5) free (2) great (2) internet (4) room (3) service (3) staff (3)

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1. Internet started out great but then after the weekend got slow enough that I used my 3G cell phone for internet access.

"Acceptable but nothing special " Read full review on TripAdvisor 5/13/2012 Vote

2. Elevators on the slow side.

"Acceptable but nothing special " Read full review on TripAdvisor 5/13/2012 Vote

3. The front desk seemed understaffed (very long hold when we called to confirm reservation, very slow check-in, called down for silverware and never got it, slow check-out) The front desk staff were all very friendly and apologetic though.

"Everything was great...nothing was outstanding. " Read full review on TripAdvisor 2/20/2012 Vote

4. Due to convention, elevators (6) were slow.

"Great Stay, Friendly Staff, Halloween " Read full review on TripAdvisor 10/29/2009 Vote

5. Thus, the elevators moved slowly, stopping at many floors, and the lobby was often exceptionally noisy.

"Nothing Special " Read full review on TripAdvisor 9/30/2009 Vote

6. The business center was great, free printing, if a little slow on the Internet.

"Great hotel for business/some leisure travel " Read full review on TripAdvisor 9/13/2009 Vote

7. Cons:Maid Service was slow when I asked for extra towels after coming from the whirlpool.

"Convenient and Fun Hilton Garden Inn - Downtown Austin " Read full review on TripAdvisor 2/9/2009 Vote

8. The worst feature of the hotel is the elevators - they are very slow and always crowded.

"Not as great as expected " Read full review on TripAdvisor 8/10/2008 Vote

9. slow front desk.

Read full review on MyTravelGuide 7/14/2008 Vote

10. My room had free wired Internet, though it was pretty slow (which could have just been because everyone staying there was online at the same time, given that I was attending a web conference).

"Nice amenities and staff, but it can be noisy " Read full review on TripAdvisor 3/15/2008 Vote