Hilton Garden Inn Austin Downtown, Austin, Horrible

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Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: YahooTravel (48) , MyTravelGuide (410) , Travelocity (15) , Expedia (87) , TripAdvisor (321)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 14 comments.

The following words were used in comments with Horrible:
hotel (2) liked (2) park (2) room (2) service (2) view (3)

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1. The bed was horrible.

"Good location " Read full review on TripAdvisor 2/27/2012 Vote

2. The fold out sofa has a 3 inch foam mattress that is horrible.

"Horrible Customer Service " Read full review on TripAdvisor 8/21/2011 Vote

3. The hotel was nice, but the service was horrible and had no idea how to help us.

"Hotel nice, Service not so much. " Read full review on TripAdvisor 3/8/2011 Vote

4. The only thing is that even if it was a non smoking room there was a horrible cigarette smell so we have to request to chenge the room, the other was a little bit better but still not perfect.

"Nice Hotel in Austin " Read full review on Expedia 9/19/2010 Vote

5. The casual restaurant had horrible service, it took over a hour to bring us salads forlunch.

"Stay at the Four Seasons " Read full review on TripAdvisor 10/27/2009 Vote

6. Asked front desk to provide a good view, ended up with a horrible view after they said it was the best view offered.

"Not impressed " Read full review on Expedia 4/16/2009 Vote

7. The parking is horrible.

Read full review on MyTravelGuide 8/11/2008 Vote

8. like some of the other reviews say our windows were horrible.

"SNeaky hotel and horrible honeymoon spot!!!!!!!!!!!!!!!!!!!! " Read full review on TripAdvisor 8/6/2008 Vote

9. The parking lot was horrible and overpriced.

Read full review on MyTravelGuide 7/29/2008 Vote

10. The dirty coffee cup is horrible.

Read full review on MyTravelGuide 7/3/2008 Vote