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Rank
13th
Out of 287

Hilton Garden Inn Austin Downtown

Average Price: $158  
 
Hotel Class:
500 North IH 35
Austin, 78701 View map  
4-Star Hotel Rank: 7 of 23
Average review rating: 3.82
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Difficult
Appears in 13 comments. 
The following words were used in comments with Difficult:
downtown (2)   garage (2)   good (2)   hotel (4)   location (2)   nice (2)   park (11)   room (4)   staff (3)   street (2)   valet (2)   weekends (2)    
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1. The staff was a riot; when I checked in the desk clerk & I had a good laugh about how difficult airline travel is now.
"Perfect! " Read full review on TripAdvisor   5/2/2012 Vote      
2. The rooms are a very good value, particularly when you combine the location ( right offf 35 and 1 block from 6th street), buffet breakfast ( included on some weekend specials), and valet parking ( which is nice because parking in the 6th street area on the weekend is difficult).
"Great Downtown Austin hotel for value and location " Read full review on TripAdvisor   2/26/2012 Vote      
3. The rooms are kept well as most Hilton's are, but the staff is pretty difficult.
"Fine hotel... unhelpful staff " Read full review on TripAdvisor   4/14/2010 Vote      
4. Getting around in the hotel is difficult because the key cards don't always work and it wasn't just our card.
"Worst Service Ever!!!! $25.00/night + Tax parking fee. Watch out! " Read full review on TripAdvisor   1/21/2010 Vote      
5. It was difficult to tell by the signs where we should pull in to the hotel because the garage was advertising all day parking.
"Good hotel " Read full review on Expedia   7/29/2009 Vote      
6. Valet parking, while costly, was worth the price in Austin's difficult downtown parking environment.
"Exceptional Experience " Read full review on Expedia   6/21/2009 Vote      
7. difficult to get to during Austin downtown people race.
Read full review on MyTravelGuide   9/7/2008 Vote      
8. Very nice hotel, great location, hotel staff was not friendly, difficult to get to room after 11 pm because of security, went above and beyond to accommodate my parking situation.
Read full review on MyTravelGuide   7/29/2008 Vote      
9. I do believe the parking needs work as the lot was full half the time and it would be very difficult to park in the small spaces with an average size car or SUV.
"Pleasantly surprised! " Read full review on TripAdvisor   7/9/2007 Vote      
10. The parking is very difficult and confusing.
Read full review on MyTravelGuide   8/31/2005 Vote      
   
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