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OpinionWell
Rank
8th
Out of 158

Grand Californian

Average Price: $488  
 
Hotel Class:
1600 South Disneyland Drive
Anaheim, 92803 View map  
4-Star Hotel Rank: 2 of 10
Average review rating: 3.98
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (10) , MyTravelGuide (4) , Travelocity (21) , TripAdvisor (1252)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 20 comments. 
The following words were used in comments with Broken:
bad (2)   bed (4)   cold (2)   fridge (2)   hotel (2)   ice (2)   lighting (2)   never (2)   new (2)   not (3)   phone (3)   refrigerator (2)   room (7)   toilets (2)    
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1. Also, the toilet seat was loose and the door was broken and did not lock.
"Disney Grand Californian not worth the stay " Read full review on TripAdvisor   3/13/2012 Vote      
2. And a broken refrigerator that never worked the whole time we were there - reported it 3 times on the phone and finally went to the front desk to speak to a manager and she promised it would be replaced but wasn't before we left.
"Not our best stay. " Read full review on TripAdvisor   9/7/2011 Vote      
3. A broken iron and missing coffee pot when I checked in.
"Not our best stay. " Read full review on TripAdvisor   9/7/2011 Vote      
4. We didn't notice one of the two beds was broken, and that the A/C didn't work.
"First and Last time ever... " Read full review on TripAdvisor   9/6/2011 Vote      
5. Also the door on our room was broken & we didn't get in our room for an hour - we sat in the hallway waiting for maintenance.
"Excellent Service - this time " Read full review on TripAdvisor   8/25/2011 Vote      
6. One of the refrigerators in the room was broken, and apparently could not be repaired, but the staff was responsive and courteous.
"Excellent Location " Read full review on TripAdvisor   7/22/2011 Vote      
7. They lock on the bathroom door was broken so no privacy.
"No Disney perfection here " Read full review on TripAdvisor   5/17/2011 Vote      
8. The one snag was that one of the hotel pools was out of service because someone had dropped broken glass in, the previous day.
"Disney always gets it right--you must respect the Mouse " Read full review on TripAdvisor   9/4/2010 Vote      
9. In addition to the phone cord still being broken, neither of the phones in my room even had a dial tone.
"Avoid this hotel and save your money. " Read full review on TripAdvisor   8/23/2010 Vote      
10. They repeated their broken record that the sofabed option wasn't guaranteed.
"Grand Californian not grand with families of 5 or more " Read full review on TripAdvisor   6/22/2010 Vote      
   
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