Carlton Hotel San Francisco, San Francisco, Disappoint

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Rank

48th

Out of 493

Carlton Hotel San Francisco	Average Price: $156 Check Rates

Hotel Class:

1075 Sutter Street

San Francisco, 94109 View map

3-Star Hotel Rank: 15 of 110
Average review rating: 4.33

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (93) , MyTravelGuide (38) , Travelocity (40) , TripAdvisor (923) , YahooTravel (16)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Disappoint

Appears in 46 comments.

The following words were used in comments with Disappoint:
excellent (2) expectation (2) fantastic (2) friendly (2) good (3) hotel (15) never (2) night (5) not (20) reviews (2) room (7) staff (2) theater (2) tip (2) trip (3) useful (2) walking (2) weekends (2)

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1. I booked a room with a friend for a Girl's Weekend in SF and was not disappointed.

"The Carlton Staff is top notch! " Read full review on TripAdvisor 5/5/2012 Vote

2. Just two disappointments really.

"Quirky and comfortable " Read full review on TripAdvisor 11/19/2011 Vote

3. The amount was credited against my account but still feel pretty disappointed that this happened.

"Noisy, run down room and things taken from room. " Read full review on TripAdvisor 9/18/2011 Vote

4. disappointed with the restaurant, what had been an amazing restaurant a number of years ago was now horrible.

"Was once good now not so charming... " Read full review on TripAdvisor 8/18/2011 Vote

5. I had stayed here in 2007 and had a fantastic time, decided to come back in 2011 and was really disappointed, the room was clean but the staff were no longer as friendly and welcoming.

"Was once good now not so charming... " Read full review on TripAdvisor 8/18/2011 Vote

6. We had breakfast the day we arrived and were a little disappointed that they put on 20% gratuity automatically when it states in the menu that this is for parties of 6 or more, I don't mind tipping but I dong feel it should be automatic,if it's good service then I will tip.

"Quirky and Individual " Read full review on TripAdvisor 8/13/2011 Vote

7. Upon entering our room on the 5th floor we were most disappointed.

"Shabby...Dirty...Poor Customer Service " Read full review on TripAdvisor 8/1/2011 Vote

8. We were left sorely disappointed.

"Shabby...Dirty...Poor Customer Service " Read full review on TripAdvisor 8/1/2011 Vote

9. Took us to Sutter Home on napa tour very disappointed.

"Good neighborhood " Read full review on TripAdvisor 7/26/2011 Vote

10. I did not expect too much quality for its price, but I was very disappointed that it's not a boutique at all.

"Good price for SF but not a boutique hotel " Read full review on TripAdvisor 5/28/2011 Vote