Carlton Hotel San Francisco, San Francisco, Complaint

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Rank

48th

Out of 493

Carlton Hotel San Francisco	Average Price: $156 Check Rates

Hotel Class:

1075 Sutter Street

San Francisco, 94109 View map

3-Star Hotel Rank: 15 of 110
Average review rating: 4.33

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (93) , MyTravelGuide (38) , Travelocity (40) , TripAdvisor (923) , YahooTravel (16)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 46 comments.

The following words were used in comments with Complaint:
area (4) bathroom (3) clean (6) complaints (46) desk (2) elevator (3) hotel (7) nice (4) night (9) noise (9) not (6) problem (3) reviews (2) room (18) safe (2) sirens (2) sleeper (2) street (4) useful (4) wall (5)

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1. Only complaint is there wasn't any surface in bathroom to put things - but I'd still go again and felt sad to leave.

"A hidden gem " Read full review on TripAdvisor 5/6/2012 Vote

2. My only complaint was the windows had not been cleaned for awhile, very dusty.

"Friendly " Read full review on TripAdvisor 2/15/2012 Vote

3. My only complaint is that there is a heavy use of fragrance in the elevators and common areas that is most likely common to middle-eastern culture.

"Its the little hotel that works " Read full review on TripAdvisor 11/3/2011 Vote

4. Overall, a nice hotel and we have no complaints and can recommend it.

"Nice stay, good location " Read full review on TripAdvisor 9/13/2011 Vote

5. Only complaint is the noise of the sirens at night, but if you are from a city you'll be used to that.

"Great location, good rooms, great little bar next door " Read full review on TripAdvisor 9/5/2011 Vote

6. but it has been renovated over the years and it still shows its age but i dont have any complaints and i can be a bit of a clean freak and get put off easily.

"old but charming ! " Read full review on TripAdvisor 8/1/2011 Vote

7. I was worried about a lot of complaints about noise from previous reviews but really it was no problem whatsoever as we didn't hear any of our neighbors.

"Enjoyed it except for the valet charge " Read full review on TripAdvisor 5/17/2011 Vote

8. Our only complaint is that the walls seemed to be on the thin side, meaning that noise was a problem at times - we could hear the next room's TV and other guests' conversations when they rocked in at 2am (yes drunk American girl with the relationship issues, I mean you).

"Good location and good value " Read full review on TripAdvisor 4/18/2011 Vote

9. The front desk manager was cold, hardly acknowledged me, and wasn't the least bit interested in my complaint about the room.

"Cockroach Motel meets International Youth Hostel " Read full review on TripAdvisor 4/15/2011 Vote

10. The rooms were comfortable and clean, although the only complaint would be the noise from the hallways and from the streets.

"A Very Enjoyable Stay - Thank You! " Read full review on TripAdvisor 9/15/2010 Vote