Whitehall Hotel Chicago, Chicago, Complain

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OpinionWell
Rank

75th

Out of 415

Whitehall Hotel Chicago	Average Price: $208 Check Rates

Hotel Class:

105 East Delaware Place

Chicago, 60611 View map

4-Star Hotel Rank: 31 of 39
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (50) , MyTravelGuide (68) , Travelocity (9) , TripAdvisor (400) , YahooTravel (24)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 23 comments.

The following words were used in comments with Complain:
couple (2) desk (2) guest (4) hotel (3) management (2) much (2) night (3) not (2) reviews (2) room (6) staff (2)

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1. Please don't listen to the overly critical reviews(and pictures) that complain about the Whitehall's worn edges(they are a bit:) .

"So Charming - A Hotel With Character " Read full review on TripAdvisor 4/8/2012 Vote

2. Actually two managers contacted me and wanted to remedy what I had complained about.

"Nice. " Read full review on TripAdvisor 2/20/2012 Vote

3. I noticed someone else had complained about the cleanliness of the rooms/the housekeeping.

"Prime Location " Read full review on TripAdvisor 11/10/2011 Vote

4. Stayed two nights couldn't complain they even made us a cup of coffee to start our travel very early on the morning we checked out.

"great " Read full review on TripAdvisor 8/30/2011 Vote

5. The bed was comfy a little on the hard side but nothing to complain about.

"Great Location! " Read full review on TripAdvisor 8/8/2011 Vote

6. We had read the reviews and were only a bit wary of people complaining of noise from the street.

"Best location & best value for money! " Read full review on TripAdvisor 6/2/2011 Vote

7. I did complain to the front desk after a couple nights of this.

"Impossible to get a good night's sleep -- hotel also way understaffed " Read full review on TripAdvisor 3/22/2010 Vote

8. There wasn't one guest that didn't complain about the "key" to their rooms not working.

"Whitehall comments " Read full review on Expedia 11/10/2009 Vote

9. I often joke with friends about people who complain about hotels on Tripadvisor.

"Not even close to 4 Star " Read full review on TripAdvisor 9/3/2009 Vote

10. Only after complaining did they offer to put us up at the Talbott Hotel a block away.

"Terrible Service " Read full review on TripAdvisor 6/1/2009 Vote