The London NYC, New York City, Rude

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Rank

30th

Out of 676

The London NYC	Average Price: $538 Check Rates

Hotel Class:

151 West 54th Street

New York City, 10019 View map

4-Star Hotel Rank: 13 of 106
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (12) , Travelocity (18) , TripAdvisor (948) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (15) arrogant (6) avoid (21) awful (9) bad (38) big deal (10) complain (28) complaint (25) cramped (7) difficult (13) dirty (8) disappoint (73) disturbing (9) downside (17) expensive (98) frustrated (8) fussy (9) hard (42) hardly (6) hate (6) horrible (7) issue (40) lack (31) loud (10) mistake (10) negative (41) noise (61) noisy (10) overpriced (9) poor (25) pretentious (9) pricey (30) problem (60) ridiculous (6) rock (23) rude (28) sadly (9) shame (10) slow (20) smell (15) sophisticated (8) terrible (13) tiny (26) uncomfortable (28) unfortunate (22) unfriendly (6) unhelpful (6) unpleasant (5) worn (7) wrong (26)

Rude	Appears in 28 comments.

The following words were used in comments with Rude:
breakfast (2) cold (2) desk (9) extremely (5) friendly (2) guest (3) helpful (2) hotel (5) liked (2) not (5) reviews (3) room (3) service (4) slow (3) snooty (2) staff (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was harassed by the rude staff and told to 'Go back to my room' while I waited in the lobby for a pizza to be delivered.

"Worst Stay of my life " Read full review on TripAdvisor 4/2/2012 Vote

2. They were rude, obnoxious and for the money we were paying, it was not OK.

"Enjoyed a lovely weekend- Great Concierge Desk~ " Read full review on TripAdvisor 2/29/2012 Vote

3. He asked us when we sat down if we were using coupons (rudely), we said yes, but also would like to order (pay) off the menu.

"Great location and wonderful housekeeping services. " Read full review on TripAdvisor 1/24/2012 Vote

4. We went on our last day of stay and again had a different server who was slow, rude, and snooty.

"Great location and wonderful housekeeping services. " Read full review on TripAdvisor 1/24/2012 Vote

5. The continental breakfast was decent, the service by the breakfast staff was slow, rude, and snooty.

"Great location and wonderful housekeeping services. " Read full review on TripAdvisor 1/24/2012 Vote

6. There was a minor miscommunication on my reservation and the front desk who usually realizes I am a frequent guest was very rude to my daughter who checked in first.

"lost its shine " Read full review on TripAdvisor 8/14/2011 Vote

7. Noone was rude - but most service was perfunctory and we felt uncomfortable at times in asking for things - this was surprising given the general standard of the hotel.

"Beautiful rooms, great location, so so service. " Read full review on TripAdvisor 7/31/2011 Vote

8. We were treated rudely and told that the lights were dim on Broadway on Sunday and there were only two plays available.

"Problems at the London NYC Hotel " Read full review on TripAdvisor 5/26/2011 Vote

9. Thats just plain rude.

"nice hotel nice location bad service " Read full review on TripAdvisor 12/19/2010 Vote

10. Did not find anyone rude , rather quite the opposite, friendly informative and rather pleasant.

"Wonderful Experience, Awesome Location " Read full review on TripAdvisor 10/20/2010 Vote